European Institute of Management and Finance | Effective Written Communications for Compliance, Risk and Internal Audit Professionals
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Effective Written Communications for Compliance, Risk and Internal Audit Professionals

Effective Written Communications for Compliance, Risk and Internal Audit Professionals

Those of us working in control functions face particular difficulties in getting our message across. What we have to communicate is often complex, technical and sometimes unwelcome. Our audience can be indifferent, resistant and fearful of being criticized or exposed. Meeting these challenges calls for a considerable level of skill, and some psychology, to be employed in the written word.

This intensive and very practical one-day course is designed to help professionals in compliance, risk and audit roles to improve their written communications and achieve results from their writing.  It can be difficult to convey complex, technical messages in a way which engages readers and calls them to action.  In this course you’ll learn a variety of tools and techniques which help you to engage, influence, and persuade, whilst ensuring that you write to the highest professional standards.

Attending will be enable to:

 

  • Understand the barriers to communication and how to overcome
    them
  • Recognise the relationship between the business and control functions
  • Avoid technical jargon that creates misunderstandings
  • Organise information so that the impact of the message comes through
  • Present data in a meaningful way that supports the words
  • Recognise that consistency of the message through all mediums is imperative:
    avoid mismanagement of expectations
  • Refresh the key rules of grammar and punctuation
  • Build conclusions supported by facts
  • Make compelling recommendations

 

Seminar Content:

  • Establish the benefits of correct communication and the current performance level
  • Demonstrate the importance of analysing the language, priorities and needs of the recipients of your message
  • Understand how to approach the construction of a clear communication that coveys the appropriate level of impact
  • Create the structure of a report
  • Identify common errors to avoid that divert attention from the message
  • Construct clear conclusions and recommendations

For a detailed agenda, please download the Syllabus on the right

Who should attend:

Anyone in Compliance, Risk or Audit, responsible for preparing reports, explaining the impact of new rules, legislation and guidance or delivering difficult messages in writing.

DATE: 28 November

DURATION: 6 Hours

LOCATION: CMS Training Center, Limassol

TIME: 09:00 – 16:00

FEES: €250 + VAT

Syllabus

Download Course Content

Registration Form

Download Registration Form

You can register by sending the completed registration form above to info@eimf.eu or via fax to 2227 4475. If you need help completing the form, please give us a call at 2227 4470

In-House Training

If you would like to discuss bringing this or another topic to your organization on an in-house basis please call us at 22274470 or email us at info@eimf.eu.

Instructor: David Cotton

A training and development consultant since the 1980s, David Cotton specialises in leadership and management development, soft skills training and business strategy.  He spent over 20 years with two of the ‘Big 4’ consulting firms, first at Arthur Andersen and then at PwC, where, after working in IT systems design and development, he led a team of 100 trainers in 26 countries and then moved into a client facing role in which he specialised in managing training around major change projects for some of the firm’s top clients.

A training and development consultant since the 1980s, David Cotton specialises in leadership and management development, soft skills training and business strategy.  He spent over 20 years with two of the ‘Big 4’ consulting firms, first at Arthur Andersen and then at PwC, where, after working in IT systems design and development, he led a team of 100 trainers in 26 countries and then moved into a client facing role in which he specialised in managing training around major change projects for some of the firm’s top clients.

A prolific author, David has won publishers’ best-seller awards for two of his 14 books and two international awards for an e-learning package on electronic marketplaces (online B2B exchanges). He has designed electronic performance support systems and e-learning programmes and has scripted and directed a customer service training video.  His blog is attracting an increased following.