European Institute of Management and Finance | Corporate Culture and Good Governance
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Corporate Culture and Good Governance

Corporate Culture and Good Governance


Culture in financial services is widely accepted as a key root cause of the major conduct failings within the industry in recent times.


This training is designed to provide participants with a robust understanding of the framework and importance of Culture and Good Governance, as it should exist within a regulated Financial Services firm. The course will focus on explaining the regulatory agenda around culture and the expectations on the firms’ and their senior management to implement and maintain good culture.


This seminar shall highlight the role of board of directors and senior management in setting ‘the tone from the top’ within a firm and provide practical examples on what firms should be doing to ensure they embed and monitor culture and conduct of staff in their organisation. It shall also elucidate the role of various governance committees, company secretary processes and the importance of timely and accurate management information in driving key decisions for the firm.



Training Objectives


By the end of the programme, participants will develop a good understanding of the importance of culture and good governance at a financial services firm, including:


  • Culture and role of senior management, especially setting the ‘tone from the top’
  • Appointment and induction of Board of Directors
  • Role of governance committees
  • Fitness and Propriety
  • Management information
  • Company secretary processes
  • Measuring culture and pre-empting issues



Training Outline


Setting tone from the top

  • Board of Directors (BoD) and Senior management role in defining the ‘right’ culture for their firm
  • Governance arrangements for effective functioning of Three lines of defence (3LoD) model
  • Clear accountability across all lines of business and individuals


Appointment and induction of Board of Directors (BoD)

  • Due diligence process to appoint and induct BoD
  • Firm’s risk appetite


Role of governance committees

  • Oversight responsibilities
  • The role of the Chair of the committee


Fitness and Propriety

  • Processes for establishing and monitoring fitness and propriety


Management Information

  • Qualitative vs quantitative MI


Measuring culture and pre-empting issues

  • Regulatory expectations
  • Cultural levers to incentive the ‘right’ behaviours
  • Evidencing culture change



Training Style


The training session will use short lectures, illustrative visual examples and interactive case studies to consolidate participants’ knowledge, as well as live practical examples all designed to deliver knowledge and further enhance participants’ skills.



Who Should Attend


The programme seeks to enhance the skill-sets and knowledge of:


  • Senior managers
  • Executive and non-executive directors
  • Heads of Risk and Compliance
  • Company secretaries
  • Internal legal counsel