Those of us working in control functions face particular difficulties in getting our message across. What we have to communicate is often complex, technical and sometimes unwelcome. Our audience can be indifferent, resistant and fearful of being criticized or exposed. Meeting these challenges calls for a considerable level of skill, and some psychology, to be employed in the written word.
This intensive and very practical one-day course is designed to help professionals in compliance, risk and audit roles to improve their written communications and achieve results from their writing. It can be difficult to convey complex, technical messages in a way which engages readers and calls them to action. In this course you’ll learn a variety of tools and techniques which help you to engage, influence, and persuade, whilst ensuring that you write to the highest professional standards.
This programme is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainers. The programme will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.