European Institute of Management and Finance | Handling Client Complaints, Treating Customers Fairly, Product Governance, Financial Promotion and Appropriateness
66405
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Handling Client Complaints, Treating Customers Fairly, Product Governance, Financial Promotion and Appropriateness

Contact us for Group Registrations of 4 people or more


10% Autumn Early Booking Discount | Valid until 4 September (inclusive)


Start
October 7, 2020 9:00 am
End
October 23, 2020 11:45 am
Address
Live Online   View map
Phone
+357-22274470
Email
CPD Units
15
Duration
15 hrs
Fees
HRDA eligible €245, Non-HRDA eligible €500 (both + €95 VAT)

HRDA is a subsidy provided to companies registered in Cyprus that meet specific criteria. More Information

Schedule

Wednesday 07/10/2020 - 09:00-11:45

Friday 09/10/2020 - 09:00-11:45

Wednesday 14/10/2020 - 09:00-11:45

Friday 16/10/2020 - 09:00-11:45

Wednesday 21/10/2020 - 09:00-11:45

Friday 23/10/2020 - 09:00-11:45

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Complete the below form and a member of the EIMF Team will contact you shortly. To register to this programme click the ''Register Here'' button above.


Speaker
Adam Samuel

Adam Samuel is a lawyer qualified in the UK and the USA. Since 1996, Adam has run his own training and consulting business, helping out regulators in three continents on customer-facing issues. He has the qualifications required of financial, mortgage and equity release advisers and the UK CISI compliance diploma.

Adam wrote the only book on consumer financial services complaint handling in the UK and a guide to the SFC Code for Intermediaries in Hong Kong. The Gibraltar Supreme Court followed his expert evidence in van Geens v. Jyske Bank on product risk, compliance and advice standards around the world. Adam has broadcast on a number of BBC domestic and World Service programmes, including the national news, on financial services compliance and banking issues.
See all courses by Adam Samuel