Today’s manager is required to perform many duties and to assume numerous roles. One of these roles is that of trainer to their staff.
Indeed, in today’s fast paced and demanding business context, many managers are responsible for the development and training of their staff. From new staff induction, to on-the-job skills development and new product understanding, managers are required to communicate new knowledge and skills to their staff so as to enable them to perform their duties to the fullest of their potential.
In order to assume the role of trainer successfully, managers need to develop new skills and acquire new tools in order to maximize their proficiency in this critical area.
This programme will enable participants to deepen their understanding of how adults learn and apply this understanding so that they can deliver training that maximises the learning and understanding of their staff.
The purpose of the current programme is to enable managers to understand the principles of adult learning and how to structure and deliver training that participants can learn from and enjoy. Upon completion, participants will:
- Understand how adults learn best and use this knowledge to engage learners and promote participation and involvement throughout the training
- Identify the characteristics of an effective trainer and develop these in themselves
- Develop strategies for handling all types of learners and personality types during training
- Learn how to use training aids effectively so that they assist in the training
- Evaluate personal training strengths and areas to work on
Basic Principles of Adult Education
- How adults learn
- The cone of learning and active learning
Training Methods and Techniques
- Face-to-face learning and alternatives
- Lectures, group work and discussions
- Questions and Answers
- Case Studies, role play and demonstration
- Selecting the training technique
The Instructor’s Role
- The trainer’s mind-set
- Facilitation skills and Instruction
Handling Difficult Situations
- Types of difficult situations
- Difficult trainees
- Various trainee types
- How to deal with difficult type
A Framework for Training
- Defining purpose and assessing needs
- Identifying objectives
- Structuring the training
This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.
Use of self-assessments and reflective exercises will also allow participants to increase their self-awareness and provide opportunity for peer reflection and discussion.
The session will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.
Who Should Attend
The programme is suitable for all managers who take on training responsibilities within their existing role, or experienced trainers wishing to refresh skills.