Emotional intelligence (EQ) For Effective Management

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June 24, 2021 9:00 am
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CPD Units
7 hrs
€220 + VAT


Thursday 24/06/2021 - 09:00-12:45

Wednesday 30/06/2021 - 09:00-12:45

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Event Details


The current business realities of our digital era are reshaping the rules for business success and making great demands on today’s managers, who are more challenged than ever before.


For today’s manager to safeguard success, technical competencies and effective day-to-day management and coordination are not enough; they also need to develop a leadership mind-set and a set of competencies with which they can successfully lead people to achieve personal, departmental and company goals.


Emotional Intelligence (EQ), an essential management requirement of our era, encompasses a set of competencies which allow managers to develop the leadership mind-set and the competencies they need to be successful by enabling them to understand and manage emotions and impulses in themselves and others, to communicate effectively, problem solve and build rapport even in stressful and tense situations.


This programme uses learnings from the latest management thinking and research, to enable managers to develop a leadership mind-set and equip them with the tools, skills and techniques they need to harness the power of EQ and safeguard their success.



Training Objectives


The purpose of the current programme is to help managers nurture and refine their leadership mindset and emotional intelligence competencies to bring successful practices, techniques and tools to their everyday tasks and duties. Upon completion, participants will:

  • Identify and express the importance of a leadership mindset and the link between this and emotional intelligence
  • Evaluate their own management style and the impact that this has on the behaviour, motivation and performance of those around them
  • Defend the potential of cognitive diversity and show how to adapt their approach and communication style to maximize the effectiveness of their collaboration, regardless of the working style of the other person
  • Recognise and describe different leadership styles and the impact they can have in different situations
  • identify and explain the power of empathy and how to use this as an effective leader to motivate, inspire and engage those around them



Lefki Angeli

Lefki is a former practitioner in sociology and psychology and as such, has a strong understanding of human behaviour and the motives that drive this. Using this knowledge in the design and implementation of her training, enables her to design and deliver programmes that are relevant and practical hence maximizing participants engagement and learning. With a distinctive passion for human improvement and development, she has been actively involved in training and development throughout her 20+ year professional journey, training and coaching both colleagues and clients. Over the course of this journey, she has earned the reputation as an engaging and effective professional whose excellent communication skills and supportive approach enables her deliver long-lasting results to her clients.

Lefki has extensive experience in the training of business professionals as well as coaching of individuals across, levels, industries and areas of specialty. Indeed, she has worked with many renowned organisations including Fortune 500 corporations and Government agencies locally as well as internationally. Her sector experience covers a broad spectrum, such as FMCG, Pharmaceutical, Information Technology, Education and Banking. Some of her most prominent courses include Managing People for High Performance, Harnessing Emotional Intelligence in the Workplace, Effective Communication that brings workplace results and How to Develop and Maintain High Performing Teams, all of which have earning positive evaluations as informative, relevant and practical.
See all courses by Lefki Angeli