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ITILv4 Foundation



For 3 registrations from the same entity, a standard 10% discount will apply. For over 4 registrations please contact us.


Start
May 10, 2021 9:00 am
Address
Live Online   View map
Phone
+357-22274470
Email
Duration
14 hrs
Fees
HRDA Eligible: €412, Non-HRDA Eligible €650 (both + €123.50 VAT) | The training fee includes official digital courseware and exam voucher

HRDA is a subsidy provided to companies registered in Cyprus that meet specific criteria. More Information

Schedule

Monday 10/05/2021 - 09:00-17:15

Tuesday 11/05/2021 - 09:00-17:15

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Description

Event Details

 

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. New Horizons is committed to your success beyond the classroom. Your enrollment in this class includes an ITIL 4 certification exam voucher and the official AXELOS ITIL Foundation Guidance e-book. The e-book reinforces what you learned in class and can serve as a reference guide for you and your organization as you begin your ITIL 4 adoption. The ITIL 4 Foundation certification is required before you can get any of the Managing Professional or Strategic Leader certifications. Extra resources with this class also include Sample Papers with Practice Exam questions and a Study Guide.