For 3 registrations from the same entity, a standard 10% discount will apply. For over 4 registrations please contact us.
Tuesday 23/03/2021 - 09:00-17:15
The current business realities of our digital era are reshaping the rules for business success and making great demands on today’s managers, who are more challenged than ever before.
For today’s manager to safeguard success, technical competencies and effective day-to-day management and coordination are not enough; they also need to develop a leadership mind-set and a set of competencies with which they can successfully lead people to achieve personal, departmental and company goals.
Emotional Intelligence (EQ), an essential management requirement of our era, encompasses a set of competencies which allow managers to develop the leadership mind-set and the competencies they need to be successful by enabling them to understand and manage emotions and impulses in themselves and others, to communicate effectively, problem solve and build rapport even in stressful and tense situations.
This programme uses learnings from the latest management thinking and research, to enable managers to develop a leadership mind-set and equip them with the tools, skills and techniques they need to harness the power of EQ and safeguard their success.
The purpose of the current programme is to help managers nurture and refine their leadership mindset and emotional intelligence competencies to bring successful practices, techniques and tools to their everyday tasks and duties. Upon completion, participants will:
This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.
Use of self-assessments and reflective exercises will also allow participants to increase their self-awareness and provide opportunity for peer reflection and discussion
All sessions will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.
This programme may be approved for up to 7 CPD units in HR, Leadership, Management and Professional Development. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
Who Should Attend
The programme is suitable for managers of all levels especially those working in demanding and face-paced environments, including:
Lefki is a former practitioner in sociology and psychology and as such, has a strong understanding of human behaviour and the motives that drive this. Using this knowledge in the design and implementation of her training, enables her to design and deliver programmes that are relevant and practical hence maximizing participants engagement and learning. With a distinctive passion for human improvement and development, she has been actively involved in training and development throughout her 20+ year professional journey, training and coaching both colleagues and clients. Over the course of this journey, she has earned the reputation as an engaging and effective professional whose excellent communication skills and supportive approach enables her deliver long-lasting results to her clients.
Lefki has extensive experience in the training of business professionals as well as coaching of individuals across, levels, industries and areas of specialty. Indeed, she has worked with many renowned organisations including Fortune 500 corporations and Government agencies locally as well as internationally. Her sector experience covers a broad spectrum, such as FMCG, Pharmaceutical, Information Technology, Education and Banking. Some of her most prominent courses include Managing People for High Performance, Harnessing Emotional Intelligence in the Workplace, Effective Communication that brings workplace results and How to Develop and Maintain High Performing Teams, all of which have earning positive evaluations as informative, relevant and practical.