The current business realities of our digital era are reshaping the rules for business success and making great demands on today’s managers, who are more challenged than ever before.
For today’s manager to safeguard success, technical competencies and effective day-to-day management and coordination are not enough; they also need to develop a leadership mind-set and a set of competencies with which they can successfully lead people to achieve personal, departmental and company goals.
Emotional Intelligence (EQ), an essential management requirement of our era, encompasses a set of competencies which allow managers to develop the leadership mind-set and the competencies they need to be successful by enabling them to understand and manage emotions and impulses in themselves and others, to communicate effectively, problem solve and build rapport even in stressful and tense situations.
This programme uses learnings from the latest management thinking and research, to enable managers to develop a leadership mind-set and equip them with the tools, skills and techniques they need to harness the power of EQ and safeguard their success.
Training Objectives
The purpose of the current programme is to help managers nurture and refine their leadership mindset and emotional intelligence competencies to bring successful practices, techniques and tools to their everyday tasks and duties. Upon completion, participants will:
Training Outline
The current business landscape and the need for new skills
Developing Self-Awareness
Self-Regulation
Social Awareness
Relationship Management
Training Style
This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.
Use of self-assessments and reflective exercises will also allow participants to increase their self-awareness and provide opportunity for peer reflection and discussion.
All sessions will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.
Who Should Attend
The programme is suitable for managers of all levels especially those working in demanding and face-paced environments, including: