The EIMF Live Online Learning Experience
EIMF subject-matter experts deliver engaging and interactive courses across a broad spectrum of areas, that can be enjoyed in the comfort of your own chosen environment. Read more
Effective communication is a fundamental element of organisational success, playing a key role in all facets of business and allowing managers to perform the basic functions of their role with impact and success.
Indeed, it is through effective communication that managers cascade new and important information to their teams, help staff develop to high performance, provide targeted and actionable feedback regarding performance, develop trust with employees, clients and other stakeholders and ensure that the day-to-day operations run smoothly, goals are understood and that tasks are completed effectively.
In fact, developed communication skills is often the piece of the puzzle that is missing for managers to really reach their fullest potential and drive their teams and the organisation to success.
This programme uses learnings from the psychology as well as the latest management thinking and research, to enable managers to understand the importance of their communication, develop their skills and hone their tools in this critical area.
The purpose of the current programme is to help managers develop effective communication skills that will allow them to develop effective relationships with the people around them and perform the tasks and responsibilities effectively and efficiently. Upon completion participants will be able to:
- Introduction and Warm-up
- What is Communication
- Why should I be concerned with communication?
- Model of communication
- It’s not as simple as it sounds – understanding why it can go wrong
- The Effective Communicator
- It’s not just what you say – the importance of non-verbal communication
- Building rapport, showing empathy and practicing active listening
- Understanding different styles and how to work together
- Building lasting relationships
- Increasing motivationthrough communication
- Building Trustwith effective communication
- Essentials communication skills
- Communicating with people who are different Increasing efficiency in the workplace
- Developing people and providing feedback
Who Should Attend
The programme is suitable for managers of all levels and across sectors and industries
Industry Expert | Lefki Angeli
With an academic background in Psychology and Sociology, 15+ years of experience in positions of Management and Leadership and commitment to her own continuous learning and qualification Lefki has developed a vast portfolio of learning and development interventions, which reflect her strong understanding of human behaviour and the motives that drive this.
Using this knowledge in the design and implementation of her training, enables the delivery of relevant and practical interventions which maximize participants engagement and learning.
With a distinctive passion for human improvement and development, she has been actively involved in training and development throughout her extensive professional journey, training and coaching both colleagues and clients locally and internationally. Over the course of this journey, she has earned the reputation as an engaging and effective professional whose excellent communication skills and supportive approach enables her to deliver long-lasting results to her clients.
Lefki has been involved in the training of business professionals as well as coaching of individuals across, levels, industries and areas of specialty. She has worked with many renowned organisations including Fortune 500 corporations and Government agencies locally as well as internationally. Her sector experience covers a broad spectrum, such as FMCG, Pharmaceutical, Information Technology, Education and Finance and Banking. Some of her most prominent courses include Managing People for High Performance, Harnessing Emotional Intelligence for Effective Leadership, Effective Communication that Brings Workplace Results, How to be Effective as a Presenter and How to Develop and Maintain High Performing Teams, all of which have earned positive evaluations as informative, relevant practical and applicable to the workplace.
Lefki is a Six Seconds Certified Emotional Intelligence Practitioner and HRDA approved trainer.
This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.
Use of -assessments and reflective exercises will also allow participants to increase their awareness and provide opportunity for peer reflection and discussion
The session will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.
This programme may be approved for up to 7 CPD units in Personal and Professional Development. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
€220.00The above fee is subject to 19% VAT
28 in stock
Day 1: October 22, 2021 | 09:00-12:45
Day 2: October 26, 2021 | 09:00-12:45
Start time: 09:00 EEST
End time: 12:45 EEST
Venue: Live Online
Coordinates: 7 | Duration: 7 hrs
Directions: Lefki Angeli (view the trainer's bio below)