For 3 registrations from the same entity, a standard 10% discount will apply. For over 4 registrations please contact us.
Tuesday 09/03/2021 - 09:00-12:45
Friday 12/03/2021 - 09:00-12:45
Effective communication is a fundamental element of organisational success, playing a key role in all facets of business and allowing managers to perform the basic functions of their role with impact and success.
Indeed, it is through effective communication that managers cascade new and important information to their teams, help staff develop to high performance, provide targeted and actionable feedback regarding performance, develop trust with employees, clients and other stakeholders and ensure that the day-to-day operations run smoothly, goals are understood and that tasks are completed effectively.
In fact, developed communication skills is often the piece of the puzzle that is missing for managers to really reach their fullest potential and drive their teams and the organisation to success.
This programme uses learnings from the psychology as well as the latest management thinking and research, to enable managers to understand the importance of their communication, develop their skills and hone their tools in this critical area.
The purpose of the current programme is to help managers develop effective communication skills that will allow them to develop effective relationships with the people around them and perform the tasks and responsibilities effectively and efficiently. Upon completion participants will be able to:
This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.
Use of assessments and reflective exercises will also allow participants to increase their awareness and provide opportunity for peer reflection and discussion.
The session will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.
This programme may be approved for up to 7 CPD units in Personal and Professional Development. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
Who Should Attend
The programme is suitable for managers of all levels and across sectors and industries.
Lefki is a former practitioner in sociology and psychology and as such, has a strong understanding of human behaviour and the motives that drive this. Using this knowledge in the design and implementation of her training, enables her to design and deliver programmes that are relevant and practical hence maximizing participants engagement and learning. With a distinctive passion for human improvement and development, she has been actively involved in training and development throughout her 20+ year professional journey, training and coaching both colleagues and clients. Over the course of this journey, she has earned the reputation as an engaging and effective professional whose excellent communication skills and supportive approach enables her deliver long-lasting results to her clients.
Lefki has extensive experience in the training of business professionals as well as coaching of individuals across, levels, industries and areas of specialty. Indeed, she has worked with many renowned organisations including Fortune 500 corporations and Government agencies locally as well as internationally. Her sector experience covers a broad spectrum, such as FMCG, Pharmaceutical, Information Technology, Education and Banking. Some of her most prominent courses include Managing People for High Performance, Harnessing Emotional Intelligence in the Workplace, Effective Communication that brings workplace results and How to Develop and Maintain High Performing Teams, all of which have earning positive evaluations as informative, relevant and practical.