Adam Samuel

Adam Samuel is a lawyer qualified in the UK and the USA. Since 1996, Adam has run his own training and consulting business, helping out regulators in three continents on customer-facing issues. He has the qualifications required of financial, mortgage and equity release advisers and the UK CISI compliance diploma.


Adam wrote the only book on consumer financial services complaint handling in the UK and a guide to the SFC Code for Intermediaries in Hong Kong. The Gibraltar Supreme Court followed his expert evidence in van Geens v. Jyske Bank on product risk, compliance and advice standards around the world. Adam has broadcast on a number of BBC domestic and World Service programmes, including the national news, on financial services compliance and banking issues.

Related Courses

Start Date Name Location DURATION CPD UNITS Status
March 9, 2021

Promoting Financial Products, Appropriateness and Non-Advised Transactions

Live Online 5 hrs 5 UPCOMING
April 29, 2020

Assessing Appropriateness

Free Webinar 1 hrs 1 COMPLETED
June 15, 2020

MiFID II Product Governance and Development

Live Online 5 hrs 5 COMPLETED
May 6, 2020

Handling Complaints and Treating Customers Fairly in Financial Services

Live Online 6 hrs 6 COMPLETED
April 6, 2021

Financial Promotions, Appropriateness and Product Governance

Live Online 10 hrs 10 UPCOMING