Effective Written Communications for Compliance, Risk and Internal Audit Professionals

Effective Written Communications for Compliance,

Risk and Internal Audit Professionals

Those of us working in control functions face particular difficulties in getting our message across. What we have to communicate is often complex, technical and sometimes unwelcome. Our audience can be indifferent, resistant and fearful of being criticized or exposed. Meeting these challenges calls for a considerable level of skill, and some psychology, to be employed in the written word.

This intensive and very practical one-day course is designed to help professionals in compliance, risk and audit roles to improve their written communications and achieve results from their writing. It can be difficult to convey complex, technical messages in a way which engages readers and calls them to action. In this course you’ll learn a variety of tools and techniques which help you to engage, influence, and persuade, whilst ensuring that you write to the highest professional standards.

Attending will be enable to:

write with purpose
understand your target audiences
understand the barriers to good written communication and how to overcome them
avoid technical jargon that creates misunderstandings
organise information so that the impact of your key messages comes through
present data in a meaningful way that supports the words
recognise that consistency of the message through all mediums is imperative
manage the reader’s expectations
refresh the key rules of grammar and punctuation
build conclusions supported by facts
make compelling recommendations

Seminar Content

Establish the benefits of correct communication and the current performance level
Demonstrate the importance of analysing the language, priorities and needs of the recipients of your message
Understand how to approach the construction of a clear communication that coveys the appropriate level of impact
Create the structure of a report
Identify common errors to avoid that divert attention from the message
Construct clear conclusions and recommendations

For a detailed agenda, please download the Syllabus on the right

Who should attend

Anyone in Compliance, Risk or Audit, responsible for preparing reports, explaining the impact of new rules, legislation and guidance or delivering difficult messages in writing.

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Details

DATE: 10 May

DURATION: 6 Hours

LOCATION: EIMF Premises, Nicosia

TIME: 09:00 – 15:30

FEES: €250 + VAT

Additional Dates and Similar Seminars

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Registration Form

If you need help completing the online registration form, please give us a call at 2227 4470 or email us at [email protected]

In-House Training

If you would like to discuss bringing this or another topic to your organization on an in-house basis please call us at 22274470 or email us at [email protected].

Instructor: David Cotton

A training and development consultant since the 1980s, David Cotton specialises in leadership and management development, soft skills training and business strategy. He spent over 20 years with two of the ‘Big 4’ consulting firms, first at Arthur Andersen and then at PwC, where, after working in IT systems design and development, he led a team of 100 trainers in 26 countries and then moved into a client facing role in which he specialised in managing training around major change projects for some of the firm’s top clients.

A prolific author, David has won publishers’ best-seller awards for two of his 15 books and two international awards for an e-learning package on electronic marketplaces (online B2B exchanges). He has also written scores of journal articles. He has designed electronic performance support systems and e-learning programmes and has scripted and directed a customer service training video. David has worked in four continents and more than 45 countries.

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