Training Objectives

By the end of the programme, participants will be able to:

• Identify a major incident
• Understand how the said incident must be reported to the competent authority
• If and how the reporting of such incident can be outsourced/delegated to a 3^rd party
• How the competent authority may access/treat such a major incident

Training Outline

Introduction and Overview of PSD2

• Background: what is PSD2?
• Regulatory context
• Key objectives of PSD2
• Who does it affect?

EBA Legislation & Regulation covering the provision of major incident reporting

• Revised Guidelines on major incident reporting under PSD2
• What are the new guidelines on major incident reporting under PSD2 and what do the new PSD2 guidelines mean for payment services?
• How will the changes to the PSP guidelines affect reportable incidents?

Classification of a major incident (operational and security incidents)

Assessment of an incident

• Criteria
• Thresholds
• Methodology

Delegation of reporting obligations

Notification process to the competent authority

Reporting Templates

Who Should Attend

The programme will benefit several professionals and job functions:

• Compliance officers in PI and EMIs
• Payment Compliance Consultant
• Risk manager, leader, supervisor
• Information security officer
• Payment Compliance Consultant
• Card Operation Managers
• Electronic Banking Managers
• Legal Services professionals

Training Style

The training style is both training-focused, involving a combination of presentation and examples, but also learner-focused, where participants are encouraged to share their opinions from their different perspectives and engage in an exchange of views and personal professional experiences.

CPD Recognition

This programme may be approved for up to 4 CPD units in Banking and Financial Regulation. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.

In-house Training

For groups within the same organisation, this course may be customized to meet any specific needs and delivered in-house.