Training Objectives

By the end of the programme, participants will be able to:

• Define what Coaching is and what it is not
• Learn about coaching skills and how to develop the skills you need to foster a culture of coaching throughout your organization.
• Understand what a coaching mindset is
• Identify when to use coaching skills
• Practice coaching models
• Embracing feedback
• Start incorporating coaching skills in their workplace

Training Outline

Definition and context

• Definition of Coaching and its context
• Benefits for Leaders
• Coaching Mindset and qualities of a Leader Coach
• Coaching framework and process model including GROW model
• Core coaching skills including Establish Trust and building rapport, Active Listening, and Questioning.
• Practice with feedback

Application of Coaching

• Coaching in different situations such as performance management, engagement, career development, conflict management, and workplace interpersonal issues.
• Coaching in feedback: Understand the purpose of giving and receiving constructive feedback
• Practice with feedback

Who Should Attend

The programme is suitable for all professionals who would like to understand how coaching can assist them in their daily interactions with their Teams. It will be particularly beneficial to:

• Managers of all levels and functions
• Leaders
• Owners
• Entrepreneurs
• Team Leaders

Training Style

The programme is designed to deliver knowledge and enhance participants’ skills via short lectures, case-studies, practical examples, and real-life simulations. Most of the training will focus on participants’ strengths.

Participants will also benefit from customised observations and feedback to enhance their learning and growth. Most of the training’s time will be invested in practicing which will help participants understand how to incorporate coaching skills into their workplace.

CPD Recognition

This programme may be approved for up to 7 CPD units in Personal and Professional Development. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.

In-house Training

For groups within the same organisation, this course may be customized to meet any specific needs and delivered in-house.