€130 - €290
Live Online
8 CPD Units | 8 Hours
HRDA Subsidised
The EIMF Live Online Learning Experience
Participants will receive access to the recorded sessions of the course.
EIMF subject-matter experts deliver engaging and interactive courses across a broad spectrum of areas, that can be enjoyed in the comfort of your own chosen environment. Read more
Course Overview
Today's workplace demands far more than technical expertise. Professionals are expected to communicate effectively, collaborate with others, adapt to change and build productive working relationships while balancing increasing workloads and competing priorities. Emotional Intelligence (EQ) provides the foundation for these essential workplace capabilities.
This practical programme helps participants develop greater self-awareness, strengthen emotional self-regulation and build stronger workplace relationships through empathy, active listening and effective communication. Drawing on Emotional Intelligence, psychology and behavioural science, participants will gain practical tools and techniques that can be immediately applied to improve collaboration, workplace effectiveness and professional success.
Training Objectives
By the end of the programme participants will be able to:
Understand the importance of Emotional Intelligence in today's workplace.
Develop greater self-awareness and recognise how emotions influence behaviour and performance.
Apply practical strategies to regulate emotions and respond more effectively under pressure.
Strengthen empathy and active listening to improve workplace relationships.
Recognise different communication styles and adapt their approach to improve collaboration.
Apply assertive communication techniques to everyday workplace situations.
Build stronger, more positive and productive working relationships.
Apply Emotional Intelligence skills to improve their personal and professional effectiveness.
Training Outline
Emotional Intelligence in Today's Workplace
Welcome, introductions and programme objectives
The changing workplace
Why Emotional Intelligence matters
Emotional Intelligence as a professional capability
Understanding Yourself
Developing self-awareness
Understanding emotions and their impact
Understanding your communication style
Recognising the impact of your behaviour on others
Managing Yourself Under Pressure
Emotional self-control
Responding rather than reacting
Maintaining a positive outlook
Practical strategies for remaining effective under pressure
Understanding Others
Appreciating cognitive diversity
Recognising different thinking, communication and working styles
Developing empathy
Active listening
Working Effectively with Others
Assertive communication
Building positive workplace relationships
Applying Emotional Intelligence in everyday interactions
Bringing It All Together – Wrap-up
Personal reflections and key insights
Action planning
Recommended resources for continued learning
Who Should Attend
This programme is suitable for professionals at all levels who wish to:
Strengthen their Emotional Intelligence and workplace effectiveness.
Improve communication, collaboration and interpersonal relationships.
Build stronger relationships with colleagues, clients and stakeholders.
Complement their technical expertise with stronger interpersonal skills.
Enhance their personal and professional effectiveness in today's workplace.
Training Style
This highly interactive programme combines short presentations with facilitated discussions, workplace scenarios, practical activities and self-reflection. Participants are encouraged to actively engage throughout the programme by sharing experiences, contributing to discussions and practising practical techniques that can be immediately applied in their day-to-day professional roles.
CPD Recognition
This programme may be approved for up to 8 CPD units in Personal and Professional Development. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
In-house Training
For groups within the same organisation, this course may be customized to meet any specific needs and delivered in-house.
Lefki Angeli
With an academic background in Psychology and Sociology, 15+ years of experience in positions of Management and Leadership and commitment to her own continuous learning and qualification Lefki has developed a vast portfolio of learning and development interventions, which reflect her strong understanding of human behaviour and the motives that drive this. Using this knowledge in the design and implementation of her training, enables the delivery of relevant and practical interventions which maximise participants engagement and learning. With a distinctive passion for human improvement and development, she has been actively involved in training and development throughout her extensive professional journey, training and coaching both colleagues and clients locally and internationally. Over the course of this journey, she has earned the reputation as an engaging and effective professional whose excellent communication skills and supportive approach enables her to deliver long-lasting results to her clients. Lefki has been involved in the training of business professionals as well as coaching of individuals across, levels, industries and areas of specialty. She has worked with many renowned organisations including Fortune 500 corporations and Government agencies locally as well as internationally. Lefki’s sector experience covers a broad spectrum, such as FMCG, Pharmaceutical, Information Technology, Education and Finance and Banking. Some of her most prominent courses include, Train the Trainers, Managing People for High Performance, Harnessing Emotional Intelligence for Effective Leadership, Effective Communication that Brings Workplace Results, How to Give Effective Feedback, How to be Effective as a Presenter and How to Develop and Maintain High Performing Teams, all of which have earned positive evaluations as informative, relevant practical and applicable to the workplace. Lefki is a Six Seconds Certified Emotional Intelligence Practitioner and HRDA approved trainer.
The invoice is issued on the day the course starts.
Payments can be made by bank transfer, cheque, or credit card.
Certificates are issued within 7–10 days after the course has been completed, provided that the invoice has been paid.
Once your certificate has been issued, you will receive an automated email from Cademy notifying you that it is available.
Click the Get Your Certificate button in the email to download your certificate.
You can also access it from your Cademy account:
To access the course materials, such as presentations and recordings:
The Human Resource Development Authority (HRDA) of Cyprus is a semi-government governmental organisation that supports the development of workforce skills through training and development initiatives. Eligible training programmes approved by the HRDA may qualify for a subsidy, reducing the participation cost for eligible organisations and individuals, subject to the HRDA's terms and conditions.
The HRDA subsidy is available to:
To receive the subsidy, eligible persons must attend at least 75% of the course.
ERMIS is the online platform of the Human Resource Development Authority (HRDA) of Cyprus, used for managing training programme registrations, participant details, subsidy applications, and attendance records. All participants attending HRDA-approved courses must have an ERMIS profile and use the platform’s attendance register to check in and check out during each course session. https://ermis.anad.org.cy/
To attend an HRDA-approved course, you must:
See the FAQs below for detailed instructions.
Yes. ALL participants attending HRDA-approved courses must have an ERMIS profile, whether applying for the subsidy or not.
You can create or access your ERMIS profile here: https://ermis.anad.org.cy/
After booking your course through the EIMF website, you must also register through ERMIS, provided that the required profile(s) have already been created.
You must register through your personal ERMIS profile.
For example: If your organisation includes multiple companies, make sure each participant is registered under the correct company profile.
Around one week before the course starts (or immediately after booking if you register less than one week before the course), we will email you the HRDA course details and instructions on how to complete your ERMIS registration.
When registering for the course through ERMIS, you must upload both of the following documents obtained from the Public Employment Service:
You must update your ERMIS profile:
When submitting your request, you must upload one of the following:
Yes. All participants must log onto the ERMIS system and check onto the attendance register when they join a course session and check out when they leave a course session, as HRDA records attendance.
To receive the subsidy, eligible persons must attend at least 75% of the course. Check-ins and check-outs reflect actual attendance.
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