Policies and Procedures

Policies and Procedures

Purpose
This policy establishes the standards and procedures for evaluating and supporting the academic progress of postgraduate students at the European Institute of Management and Finance (EIMF). It aims to ensure academic excellence, timely degree completion, and accountability across all postgraduate programmes.

Scope
This policy applies to all students enrolled in postgraduate programmes (e.g., Master’s degrees, professional diplomas, and specialized certifications) at EIMF.

Minimum Academic Standards
To maintain good academic standing, postgraduate students must:

 – Achieve at least 50% in each assessment element and a minimum overall mark of 60% in each course.

 – Achieve a minimum cumulative grade point average (GPA) of 3.0 (or equivalent as defined in the EIMF grading scale).

 – Satisfactorily complete all required courses with no more than one course failure in any academic term.

 – Make consistent and timely progress toward completing their programme requirements as outlined in their individual programme guide.

Academic Progress Reviews
Programme administrators and academic advisors will conduct formal progress reviews at the end of each academic term. These reviews will assess:

 – Academic performance (grades, GPA)

 – Timely completion of coursework and milestones

 – Attendance and participation (for both live and asynchronous components)

 – Engagement in supervisory or mentorship sessions, if applicable

Students who fall short of academic expectations will be flagged for additional advising or intervention.

Academic Warning and Probation
Students who fail to meet academic standards may be placed on:

 – Academic Warning: Issued after the first instance of substandard performance. Students will receive written notice outlining the issues and expectations for improvement.

 – Academic Probation: If performance does not improve by the subsequent term, students will be placed on probation. A formal academic plan will be required, and continued enrolment will be contingent on adherence to the plan.

Dismissal from the Programme
A student may be dismissed from a postgraduate programme under the following conditions:

 – Failure to meet the terms of probation

 – Repeated course failures or insufficient GPA over multiple terms

 – Academic misconduct or violations of institutional policies

Dismissals will be formally reviewed by the Programme Director and approved by the Academic Board.

Leaves of Absence and Extensions
Students who experience personal, medical, or professional circumstances that impede academic progress may request a leave of absence or an extension. Such requests must be submitted in writing with supporting documentation and are subject to approval by the Programme Director.

Advising and Support
EIMF is committed to helping students succeed. Students will be assigned academic advisors or mentors to support their progression. Additional resources, such as writing support, career services, and mental health guidance, are available upon request.

Attendance and Absence Policy at the Institute

General Attendance Requirements

 – Students are expected to maintain an attendance rate of at least 80% for each module.

 – In exceptional circumstances, and with the approval of the Programme Coordinator, a greater number of absences may be permissible.

 – Students are required to attend all examinations as well as all module components, whether they be lectures or seminars.

 – Should a student miss an examination, they may be allowed to retake it in the subsequent exam period, subject to certain conditions.

Absence Management and Reporting

 – Any instance of tardiness in a class will accumulate. Three instances of tardiness will equate to one full absence.

– Students, for any reason, if anticipating a missed class, should inform their respective teaching instructor in advance.

 – Every class’s teaching instructor logs student attendance. This includes notating periodic (hourly) absences.

 – The Institute’s Course Office maintains a comprehensive record of absences for each module, detailing each student’s attendance by class and date.

Categorization of Absences

 – Absences are classified into two categories: excused and unexcused.

   – Excused Absences: These are absences substantiated with acceptable documentation, as recognized by the Institute. Examples include reasons of force majeure, medical reasons (with necessary documentation), and other extenuating circumstances.

   – Unexcused Absences: These are absences without appropriate justification or documentation.

– A crucial note for students: having unexcused absences that total more than 20% of a module’s classes in a semester may result in the student being prohibited from taking the module’s final examination. This decision lies with the Programme Coordinator.

Student Responsibilities

Regardless of the type or reason for an absence, it does not free students from their academic duties or other responsibilities. Consistency and diligence in academic commitments, including examinations and coursework, are imperative.

For Distance Learning Programmes

Inclusive learning and engagement is promoted and monitored at all times especially during asynchronous learning. The assessment is structured in a way to encourage quality participation and engagement. The number of absences from live on-line presentations cannot exceed 50% or two in a row.

A student with a total of unexcused absences from live on-line meetings that violate the above limit or with no participation in the activities of the module during the semester may be barred from the final examination of the module, pending on the final decision by the Programme Coordinator.

In case of absence from an examination, students, under certain conditions, have the right of repeating the exam in the following exam period.

Students must be consistent with their obligations and carry out responsibly any work they undertake. Also, examinations are compulsory for all students, as well as active participation in the on-line activities of all modules and submission of all assigned work.

Introduction

 APL is the identification and formal acknowledgment of an individual student’s prior learning to obtain credit toward a specific award provided by a Higher Education Institute.

Eligibility for APL

 – Any student enrolled in a program that leads to an award by EIMF is eligible.

 – This is applicable for those who have undergone relevant studies at EIMF or another institution, or who possess suitable qualifications or experience.

 – The maximum credit achievable through APL is restricted to 30 ECTS or 50% of the courses taught, excluding any required dissertation.

APL Application Process

 – Applications for APL should coincide with the main program application.

 – It must include a written request detailing the desired APL credits and evidence of prior learning.

 – If not submitted concurrently with the program application, it must be done before the courses start.

 – EIMF will request an affirmation of the authenticity of the information. Students typically sign a document verifying the accuracy of their APL application.

 – EIMF can cancel an application if any provided information is discovered to be omitted, falsified, or plagiarized. This applies to both the main application and APL.

Procedure for APL Requests:

 1.Submission of Application: The student submits the application, ensuring the inclusion of:

 – Modules seeking accreditation.

 – Subject content and knowledge.

 – Volume and level of learning.

 – Proof of prior achievements.

2.Review and Decision-making:

 – The Admissions Office records the students’ data and passes the application to the Programme Coordinator.

 – The coordinator creates a comparison table to aid in the decision-making process.

 – The Programme Director, alongside the Programme’s faculty, collectively decides on the credit award. The decision is then conveyed to the Admissions Office.

3.Notification of Decision:

 – Both the Registrar and the Admissions Officer should be informed of APL decisions.

4.Communication to Student:

 – The Admissions Office sends an acceptance letter to the students. This letter includes the course comparison table and clarifies whether APL credit is granted.

5.Impact on Course Calculations:

– If APL credit is assigned for a course, that course will not be part of progression calculations or mark averaging. Only courses completed at EIMF will count.

6.Administrative Charge:

 – EIMF imposes an administrative fee for successful APL applications. The tuition fee will be revised accordingly, and then the charge will be applied.

Equal Opportunity and Support for Students with Disabilities at the Institute

Equal Opportunities Statement

The Institute is committed to offering equal opportunities to all students, irrespective of their physical abilities. Candidates, even those with disabilities, are assessed under the same standards as all other applicants. This policy applies equally to students studying on-campus, through blended formats, or via fully online and distance learning programmes. Disabilities may include physical impairments, sensory impairments, chronic health conditions, as well as specific learning differences such as dyslexia, ADHD, autism spectrum conditions, and other neurodiverse profiles. Candidates are encouraged to detail the nature of their disability in their application forms. Furthermore, they should inform the admissions office about any special accommodation they might require during their academic journey. Discrimination against a candidate due to a physical disability by any Institute employee is viewed as a disciplinary matter.

Advisory Service for Students with Disabilities

The primary goal of the Advisory Service is to provide comprehensive and effective support to students with disabilities and health issues. This ensures they have equal access to fulfill their academic obligations. This mission is anchored on several key principles:

a. Adherence to the prevailing legislation on education and training for individuals with Special Needs.

b. Utilization of available support funds.

c. Incorporation of best practices observed in other countries.

Accessibility Improvements

The Institute has made concerted efforts to enhance accessibility to its premises for all students. The strategy to address student difficulties is collaborative, involving relevant administrative units. Moreover, the Counselling Service stands ready to provide a range of services, including individual and group counseling, psychotherapy, and, when deemed necessary, family interventions. All these services are rendered with the utmost confidentiality.

Admission Procedure Step-by-Step Process

Note: This procedure applies equally to applicants for on-campus, blended learning, and fully online and distance learning programmes. All applicants, regardless of study mode, are assessed according to the same admissions standards and processes.

1. Locating the Application Form: Application forms are available electronically on EIMF’s website. Applicants can easily identify the form that matches the programme they intend to apply for. It’s crucial for applicants to take note of application deadlines.

2.Preparation for Application: Before completing the form, applicants should gather all the relevant documentation required based on the Admissions Criteria of the programme.

3.Reference Letters (if applicable): In situations where recommendation letters are necessary, the respective referees will be notified to submit their confidential reference letters directly to EIMF.

4.Initial Review by Admissions Office: The Admissions Office collects the applications and verifies the inclusion of all necessary documents. If an application is found incomplete, the admissions officer will contact the applicant and ask for the missing documentation within a given timeframe.

5.First Filtering of Applications: The Admissions Office reviews all complete applications. They differentiate between applicants who fully meet the criteria and those who meet them only partially.

6.Committee Review: Complete applications are then forwarded to the Programme Coordinator, who establishes an ad-hoc admissions committee to evaluate them.

7.Ranking and Selection: When there are more qualifying applicants than available slots, a selection process ensues. Applicants are ranked based on the specific selection criteria for the course or programme.

8.Consideration of Potential Candidates: If there are still unoccupied slots after considering all qualified applicants, candidates who might not meet all entrance requirements but show significant potential may be considered. These candidates might be evaluated based on professional experience, qualifications, research experience, or through oral interviews. Importantly, such admissions should not exceed 10% of the available seats.

9.Notification and Response: Once accepted, applicants will be informed. They are then expected to respond by a fixed deadline. If they decline or do not respond, their spot may be offered to other candidates.

Introduction

Assessment rubrics serve as essential tools to ensure clarity of expectations, fairness in grading, and meaningful feedback to students. This policy establishes the principles, procedures, and responsibilities associated with the design, implementation, and review of assessment rubrics across all programmes and modes of delivery (on-campus and distance learning).

Purpose

 – To standardise assessment practices across all academic departments.

 – To ensure transparency and fairness in student assessment.

 – To support students’ academic growth through clear expectations and constructive feedback.

 – To provide staff with structured guidance for consistent and equitable marking.

Scope

This policy applies to all academic and professional staff responsible for the design, delivery, and evaluation of assessments at EIMF. It covers undergraduate, postgraduate, diploma, and professional certification programmes delivered in any format, including face-to-face, blended, and fully online courses.

Definition of Assessment Rubric

An assessment rubric is a scoring guide used to evaluate the quality of students’ constructed responses. Rubrics typically consist of:

Criteria | Specific elements or skills that the assessment seeks to measure.

Performance Descriptors | Clear descriptions of different levels of achievement for each criterion.

Rating Scale | A scale (numerical or qualitative) indicating the degree to which each criterion has been met.

Policy Statement

 – All major summative assessments must have an associated rubric approved prior to the commencement of the course.

 – Rubrics must align directly with course/module learning outcomes.

 – Rubrics must be shared with students alongside the assignment brief to guide preparation.

 – Rubrics must be applied consistently across all delivery modes.

 – Special considerations must be made to ensure accessibility for students with disabilities or special learning needs.

Development of Rubrics

Step 1 | Alignment: Identify which learning outcomes each assessment will measure.

Step 2 | Criteria Selection: Develop specific, measurable criteria reflecting key skills, knowledge, and competencies.

Step 3 | Performance Levels: Define multiple levels of achievement for each criterion (e.g., Excellent, Good, Satisfactory, Needs Improvement).

Step 4 | Scale Design: Choose an appropriate rating scale (e.g., 5-point, 10-point, or descriptive).

Step 5 | Draft Review: Submit the rubric draft to the Programme Coordinator and Academic Committee for review.

Step 6 | Approval: The Academic Committee formally approves rubrics before assessments are published

Implementation Procedures

Distribution to Students

 – Rubrics must be uploaded to the Learning Management System (LMS) alongside each assessment task.

 – Rubrics should be explained during class (or via webinar/online session for distance learners).

Application During Marking

 – Markers must use the rubric systematically when assessing student work.

 – Specific feedback should reference rubric criteria, helping students understand areas of strength and improvement.

 – Where group assessments are used, individual contributions must still be assessed according to rubric criteria where applicable.

Moderation

 – A sample of marked work from each assessment must undergo moderation to ensure consistent application of the rubric.

 – Moderation reports must be submitted to the Programme Coordinator.

Feedback to Students

 – Provide detailed feedback linked to the rubric criteria.

 – Offer developmental advice for future improvements based on rubric performance levels.

 

Review and Update of Rubrics

 – Annual Review | All rubrics must be reviewed annually during the programme/module evaluation cycle.

 – Feedback-Based Improvements | Student feedback, staff input, and external examiner comments must inform updates.

 – Approval of Revisions | Any significant changes to rubrics must be approved by the Academic Committee before use.

Roles and Responsibilities

Course/Module Leaders | Design rubrics aligned with learning outcomes; apply them consistently in assessments.

Programme Coordinators | Ensure coherence across modules; coordinate rubric review and moderation processes.

Academic Committee | Approve new or significantly revised rubrics.

Teaching Staff | Apply rubrics in grading and provide feedback referencing rubric criteria.

Students | Review rubrics when preparing assessments and use feedback constructively.

 

Monitoring Compliance

The Academic Committee will conduct periodic audits of assessment practices to ensure rubrics are:

 – Present and available to students.

 – Applied consistently in grading.

 – Updated appropriately based on review findings.

Non-compliance will be addressed through staff development workshops or quality assurance interventions.

Training and Support

 – EIMF will provide regular training sessions for academic staff on designing and applying assessment rubrics.

 – Workshops will also be organised for students to learn how to interpret rubrics effectively.

The European Institute of Management and Finance (EIMF) recognises that supporting students in achieving their professional aspirations is a vital part of its educational mission. Beyond providing high-quality academic programmes, EIMF aims to equip students with the skills, networks, and confidence to thrive in their careers and contribute meaningfully to the professional community. This policy establishes a clear framework for the provision of career guidance, employability support, and—where feasible—job placement opportunities for EIMF students and alumni, both in Cyprus and abroad.

 

Purpose

The purpose of this policy is to provide a structured approach for supporting students and graduates in developing their career potential and employability. It outlines the principles, processes, and responsibilities that guide EIMF’s efforts to enhance students’ readiness for employment or career advancement, regardless of whether they study on campus or through distance learning..

 

Scope

This policy applies to:

  • All EIMF master’s students, both face-to-face and distance learners.
  • EIMF alumni seeking career development or employability support.
  • Academic and administrative staff who contribute to activities that help students improve their career readiness or employment prospects.
  • Industry partners, employers, and professional bodies collaborating with EIMF on career-related initiatives.

 

Objectives

The main objectives of this policy are to:

  1. Provide structured and accessible career guidance to students and alumni.
  2. Enhance employability through training, mentoring, and exposure to professional networks.
  3. Support students in identifying and pursuing relevant career or further study opportunities.
  4. Facilitate cooperation with employers, recruiters, and professional bodies to bridge the gap between education and industry.
  5. Where feasible, offer internship or placement opportunities to students with limited professional experience.
  6. Ensure that distance-learning students benefit from equivalent levels of career and employability support through virtual and online means.
  7. Encourage continuous feedback from students, alumni, and employers to improve employability outcomes.

 

Career Support Framework

EIMF provides employability and career development support primarily through its Career Office, in close collaboration with Academic Programme Leaders and Industry Partners. The framework includes:

  • Career Counselling and Guidance: One-to-one or group sessions focusing on career planning, goal setting, and professional pathways.
  • Career Development Workshops: Practical sessions on CV writing, interview skills, and professional communication.
  • Online Career Resources: Access to digital materials, webinars, and toolkits supporting professional development.
  • Advisory Committee: Each EIMF Programme has an Advisory Committee comprised of established professionals and other relevant stakeholders that had specific duties including the alignment of the programme objectives with industry requirements.
  • Employer and Industry Engagement: Networking events, company presentations, and guest lectures delivered by professionals.
  • Alumni Network and Mentorship: Opportunities for students to connect with EIMF alumni for advice and mentoring.
  • Professional Skills and Certifications: Guidance on professional designations and short courses that strengthen employability.
  • Job and Internship Listings: Dissemination of employment opportunities via EIMF’s online platforms and industry contacts.

 

Placement and Internship Opportunities

Although most EIMF students are established professionals, students without prior work experience may benefit from structured practical exposure. Where possible, EIMF will facilitate:

  • Internships or placements with organisations in Cyprus;
  • Virtual or remote internships/projects for international students; and
  • Applied professional projects integrated within academic modules, enabling students to gain relevant experience while studying.

All placements must be professionally supervised, time-bound, and consistent with programme learning outcomes. Whether such experiences carry academic credit will be determined by the Academic Committee.

 

Roles and Responsibilities

Career Office

  • Implements and monitors this policy.
  • Maintains partnerships with employers, recruiters, and professional associations.
  • Provides counselling, maintains employability resources, and organises relevant events.

Academic Committee

  • Oversees the strategic direction and quality assurance of career and employability activities.
  • Reviews employability data and student feedback as part of programme evaluation.

Programme Leaders

  • Integrate employability-focused activities within academic modules and coursework.
  • Collaborate with the Career Office to identify and promote relevant opportunities.

Students

  • Take an active role in engaging with career resources and events.
  • Demonstrate professionalism when participating in internships or representing EIMF externally.

Employers and Partners

  • Support EIMF students through internships, projects, and professional engagement opportunities.

 

Support for Distance Learning Students

Recognising that distance-learning students may be based outside Cyprus, EIMF ensures equitable access to career support through:

  • Virtual counselling sessions with the Career Office;
  • Online workshops and recorded webinars;
  • Access to an international job board and online professional resources;
  • Remote internship or project-based opportunities; and
  • Digital alumni and mentoring networks.

 

Monitoring, Evaluation, and Review

The Career Office will prepare an annual report summarising employability initiatives, participation levels, and feedback outcomes. The Academic Committee will review this report and evaluate the effectiveness of the policy. Updates or revisions will be made as necessary to ensure continued relevance and alignment with institutional strategy and student needs.

 

Governance and Approval

This policy is developed by the Career Office in consultation with the Academic Committee.
Operational responsibility lies with the Career Office, while strategic oversight remains with the Academic Committee.

EIMF Diversity, Equity and Inclusion (DEI) Policy

EIMF recognises diversity, equity, and inclusion as core values that underpin academic excellence, institutional integrity, and social responsibility. As a higher education institute operating in an international and professional environment, EIMF is committed to ensuring that all members of its community are treated with fairness, dignity, and respect. This Policy affirms EIMF’s commitment to equality of opportunity, the prevention of discrimination, and the creation of an inclusive academic and working environment. It reflects good practice in European and British higher education and provides a clear framework for embedding DEI principles across all institutional activities.

 

Purpose and Scope

EIMF is committed to fostering a diverse, equitable, inclusive, and respectful academic community where all members—including staff, students, visitors, contractors, and partners—are valued and able to participate fully in teaching, learning, research, and employment without prejudice or disadvantage. This Policy guides EIMF’s strategic and operational approach to promoting diversity, equity, and inclusion (DEI), preventing discrimination, and ensuring equality of opportunity across all its functions.

Importantly, this Policy is grounded in principles of equality, non-discrimination, respect for human dignity, and human rights, as reflected in applicable national legislation, EU law, and recognised international standards relevant to higher education.

Lastly, this Policy applies to all EIMF community members and activities, including recruitment and admissions, academic programmes, research, workplace practices, the overall student experience, and external partnerships.

 

Definitions

  • Diversity means the representation and recognition of the wide range of personal characteristics, identities, and experiences across our community, including but not limited to race, ethnicity, nationality, religion or belief, age, gender identity and expression, sexual orientation, disability, socioeconomic background, and caregiving responsibilities.
  • Equity refers to fairness in access to resources, opportunities, and treatment by removing systemic barriers and biases that hinder full participation.
  • Inclusion is the active, intentional, and ongoing engagement with diversity—where all individuals feel respected, supported, safe, and able to contribute meaningfully.


EIMF recognises the principle of intersectionality, acknowledging that individuals may experience overlapping and compounding forms of disadvantage or discrimination.

These definitions reflect international higher education norms and align with EU and UK understandings of equality, diversity, and inclusion principles.

 

Policy Principles

EIMF commits to:

  • Equality of Opportunity | Ensuring fair treatment and non-discrimination in all institutional practices. Discrimination based on protected characteristics or personal identity (explicit or indirect) is prohibited. This includes actions in recruitment, admissions, promotions, teaching, assessment, service delivery, and the overall student experience. These commitments reflect EIMF’s respect for human dignity and its obligation to uphold principles of non-discrimination and human rights.
  • Inclusive Environment | Promoting an academic and workplace culture where diversity is embraced as an asset and where individuals feel a sense of belonging and dignity.
  • Fair Representation and Participation | Encouraging representation across all levels of the Institute, ensuring that all voices are included in decision-making and governance.
  • Accountability and Transparency | Operating with transparent processes for addressing complaints, reporting incidents of bias or discrimination, and evaluating progress toward DEI goals.



Objectives

To realise its DEI vision, EIMF will:


1.Embed DEI in Governance and Strategy

  • Integrate DEI objectives into institutional planning, academic frameworks and performance metrics.
  • Establish leadership accountability for DEI outcomes across all units.


2.Prevent Discrimination and Bias:

  • Ensure that all institutional policies and practices are guided by principles that prohibit discrimination and harassment in all settings.
  • Provide accessible, confidential mechanisms for reporting and resolving complaints, with protection against victimisation or retaliation.
  • Support Equity in Access and Success
  • Ensure equitable admissions, hiring, promotion, and resource allocation.
  • Address barriers that disproportionately affect underrepresented or disadvantaged groups.
  • Provide reasonable adjustments and appropriate support measures to enable full participation of individuals with disabilities or specific needs.
  • Where permitted by law, consider proportionate positive action measures to address under-representation or structural disadvantage.


3.Promote Inclusive Teaching, Research, and Workplaces

  • Mainstream inclusive curriculum design and pedagogy.
  • Support inclusive recruitment and career development for staff and researchers.


4.Develop Training and Awareness

  • Provide DEI training to all members of the EIMF community—including leadership, faculty, administration, and students—to build competencies in inclusive practice.
  • Promote dialogue, awareness initiatives, and engagement activities that foster understanding, respect, and inclusion across the EIMF community.



Roles & Responsibilities

1.Leadership (Academic Council, EIMF CEO, Academic Director, Programme Coordinators) | Set DEI priorities, provide resources, and model inclusive leadership.


2.DEI Official |
The EIMF CEO is the appointed DEI Official and is responsible for advising on policy, overseeing implementation, monitoring impact, and reporting progress annually to the Institute’s senior governance body. These duties may be delegated to another appropriate EIMF officer where necessary.


3.Managers and Supervisors | Promote inclusive practices within their units, support diversity training, and enforce DEI standards.


4.All Community Members |
Respect one another, uphold EIMF’s DEI principles, and participate in building an inclusive culture.

 
Reporting & Accountability

EIMF will maintain clear, confidential procedures for handling DEI-related concerns and complaints. All reports will be investigated promptly, fairly, and in accordance with principles of natural justice. Outcomes will be monitored to identify systemic issues and inform continuous institutional improvement.

Annual reporting on DEI-related activities, progress, and outcomes will be undertaken to support transparency and accountability.


Review

This Policy will be reviewed every three years, or sooner where required by changes in legal, regulatory, or institutional context, to ensure its continued relevance, effectiveness, and alignment with good practice in higher education.

Purpose
This policy outlines attendance expectations for students enrolled in distance learning programmes at the European Institute of Management and Finance (EIMF), ensuring consistent engagement in the virtual learning environment. The purpose is to get students to add value to the interactive experiential learning including peer-to-peer exchange; this will be graded with class participation.

Definition of Attendance
Attendance in distance learning is defined by active participation in course activities. This includes submitting assignments, taking part in live virtual sessions, engaging in online discussions, and maintaining communication with course instructors. Merely logging into the learning platform without engaging in meaningful activities does not meet the criteria for attendance.

Ongoing Participation
Students are expected to consistently engage in their courses by submitting assignments on time, contributing to discussions, and attending scheduled virtual sessions where applicable. Instructors will monitor student activity to identify disengagement and provide support where necessary.

Lecturer Office Hours
At the start of the semester, lecturers will offer scheduled online office hours to support student transition into the course. Students are required to book appointments using the institution’s approved online scheduling tools. These meetings are meant to clarify course expectations, address early questions, and establish communication channels.

Excused Absences
If a student is unable to participate due to legitimate reasons such as illness or emergencies, they must inform their instructor as soon as possible and may be required to provide supporting documentation. Arrangements to complete missed work must be coordinated with the instructor.

Consequences of non-participation
Failure to meet attendance and participation expectations without a valid excuse may lead to academic consequences, including reduced grades or administrative withdrawal from the course.

Student Support
EIMF offers comprehensive support for online learners, including technical assistance, academic advising, and workshops on online learning skills. Students are encouraged to take advantage of these resources to succeed in the digital classroom.

Introduction

This Policy outlines the guidelines and procedures governing the resit of exams for students enrolled in courses at EIMF. The policy ensures fair and transparent procedures for students who wish to improve their performance through resitting exams.

 

Scope

This policy applies to all students enrolled in courses at EIMF where exams are a component of the assessment process.

 

Eligibility for Exam Resit

 – The policy is applicable to all programs offered by EIMF. The following points elucidate the eligibility for a resit:

 – A student can opt for a resit if they have failed a course by an ‘F’ grade.

 – An undergraduate student with a total grade falling within 50-59 is eligible.

 – The student should not have any outstanding “I” (Incomplete Grade) in other course components, such as mid-term exams or assignments while applying for the resit.

This policy asserts that the resit option is a student’s right and not a mandatory obligation, ensuring fairness and flexibility for those who need it.

Resit Limit

Each student is allowed a maximum of four (4) resits for each course provided that it is within the timeframe allowed for each programme (e.g. 4 years for the Dip, 6 years BSc, and 3 years MSc). It’s important to note that resits are intended to provide an opportunity for improvement and not as a means to repeatedly attempt exams.

Application Process

 – Submission: To initiate the resit process, the student needs to submit an application to the Administration Office.

 – Timeframe: Applications for exam resits must be submitted within two weeks of the initial exam results being released.

Resit Schedule

 – Scheduled Dates: Students meeting the resit criteria will receive an email notification (sent to their student email) containing the resit application deadline and the exam dates.

 – Conflict Resolution: In cases where students have overlapping resit exam schedules, the Administration Office will make reasonable efforts to accommodate the student.

Following established best practices, EIMF intends to use ‘Proctorio’, a software designed for online exams that secures exam integrity. Proctorio’s online proctoring, identity verification, plagiarism detection tools, and content protection tools ensure the online assessment’s integrity.

Further information about Proctorio can be found here: https://proctorio.com/

Assessment Criteria

Final Grade: The final grade awarded after the resit will be based solely on the performance in the resit exam capped at a grade of 60/100.

Resit Fees

Fee Amount: A resit fee of €80 will be applicable for each exam resit.

Payment: The resit fee must be paid in full prior to the resit exam date. Failure to pay the fee by the specified deadline will result in the forfeiture of the resit opportunity.

Results and Appeals

 – Result Notification: The results of the resit exam will be communicated to students within two weeks of the resit exam date.

 – Appeals: Students who disagree with their resit exam results may follow the EIMF appeal process outlined in the Students’ Appeals, Reporting, & Handling Procedures .

Policy Review

This Exam Resit Policy will be reviewed periodically to ensure its effectiveness and alignment with EIMF’s educational goals.

What are Exceptional Circumstances?

An exceptional circumstance is a circumstance which is outside of one’s control, and which negatively affects one’s performance. Claims will be considered where a student’s performance or ability to work has been impaired circumstances that are beyond their control, such as accidents, severe illness, death or severe illness of close relative or partner, mental health problems, a physical attack, or other events of comparable effect. Students must articulate how these circumstances have affected their studies when making their request and provide all necessary documentation, if any, to support their argument.

 

What are Not Considered as Exceptional Circumstances:

 – Academic workload and multiple conflicting deadlines

 – Lack of preparation or organization

 – Stress

 – Minor illnesses

 – Personal travel or vacation plans

 – Social events and extracurricular activities

 – Employment-related issues

Notification

Students experiencing exceptional circumstances are encouraged to notify as soon as possible. Notification should be made to the appropriate faculty member, academic advisor, or designated support office.

This policy applies equally to all students, including those enrolled in online and distance learning programmes, who may not have a regular physical presence on campus.

In cases where immediate notification is not feasible, students should inform at the earliest opportunity and provide supporting documentation where applicable.

 

Documentation

Students are required to fill in the exceptional circumstances form and to provide appropriate documentation to support their claim. Documentation may include medical certificates, death certificates, court documents, or any other relevant evidence. The institute reserves the right to request additional documentation or verification if necessary.

 

Assessment and Support

Upon receipt of notification form and documentation, the institute will assess the student’s circumstances and determine the appropriate support and accommodations.

Support may include deadline extensions, alternative assessment arrangements (in line with the institute’s academic regulations for assessment and progression), counseling services, or referral to other support services within the university or community.

This policy applies equally to all students, including those enrolled in online and distance learning programmes, who may not have a regular physical presence on campus.

 

Confidentiality

All information provided by the student regarding exceptional circumstances will be treated with the utmost confidentiality and will only be disclosed to relevant staff on a need-to-know basis.

 

Appeals Process

Students who are dissatisfied with the outcome of the assessment or support provided may appeal the decision in accordance with the institute’s established appeals process.

Grading Notes

 – The “P” (Pass) grade, given for practical courses not assessed by a written exam and for practicum work, does not factor into the student’s GPA or CPA. However, the credits earned do count towards total earned hours.

 – If a student receives an “I” (Incomplete), they have one month post-semester to complete the work. Failure to do so results in a zero score for that assessment.

 – Retaking a final exam previously scored as “F” will lead to an “SE” annotation next to the course title.

 – A “W” indicates either student-initiated withdrawal (WS) or administrative withdrawal (WA).

 – Deferred grades (DE) might be issued if there’s uncertainty about a student’s work, or if assignments will be submitted after a one-month period.

Calculating GPA and CPA

The Grade Point Average (GPA) reflects semester performance. It’s computed by multiplying each course’s credits by the quality points earned, then dividing by the total semester credits.

The Cumulative Grade Point Average (CPA) is similar but considers all courses across all semesters. Detailed academic records are available via the Registrar’s Office in transcript form.

Academic Record 

The Registrar’s Office maintains comprehensive student records, displaying all courses taken, grades received, transfer work accepted, and all awarded credits.

Pass or Fail Courses

Students can opt for General Education courses to be graded as “Pass” (P) or “Fail” (F). Here:

 – “P” doesn’t affect GPA or CPA, while “F” does.

 – Major or obligatory courses can’t be taken on this basis.

 – Choices are finalized upon submitting a student petition form and obtaining necessary approvals. Once made, this choice is final.

 

Audit Courses

Students can attend classes without seeking a grade or credit by auditing a course. Audited courses:

 – Can be converted to standard courses during the Add/Drop period, given standard registration criteria are met.

 – Have identical tuition and fees to standard courses.

 – Are annotated as “AU” on academic records. This doesn’t affect GPA, and the credits don’t count towards earned hours.

Graduation Criteria

To be eligible for graduation, students must meet the following requirements. These graduation criteria apply equally to students studying on-campus, through blended learning, or via fully online and distance learning programmes.

Degree Completion

 – For a diploma’s degree | Successfully complete between 120 and 180 ECTS credits as prescribed by the programme curriculum.

 – For a bachelor’s degree | Successfully complete between 240 and 360 ECTS credits as prescribed by the programme curriculum.

 – For a master’s degree | Successfully complete between 90 and 120 ECTS credits as prescribed by the programme curriculum.

GPA Requirements

Diploma Programmes | Maintain a cumulative Grade Point Average (GPA) of at least 3.00 across all credits undertaken at the Institute.

Bachelor’s Degree Programmes | Maintain a cumulative GPA of at least 3.00 across all credits undertaken at the Institute.

Master’s Degree Programmes | Maintain a cumulative GPA of at least 3.00 across all credits undertaken at the Institute.

Financial Requirements

 – Students must have cleared all financial obligations to the Institute.

 – No outstanding balances (tuition, fees, or any other charges) are permitted at the time of graduation.

Good Standing

 – Students must be in good academic and disciplinary standing with the Institute at the time of graduation.

 – Students subject to unresolved disciplinary action are not eligible for graduation until matters are fully resolved.

Timeframe for Completion

Students are expected to complete their programme requirements within a maximum period of:

 – Diploma: 4 years

 – Bachelor’s Degree: 8 years

 – Master’s Degree: 3 years

Additional Notes

 – Students are encouraged to submit a formal Graduation Application Form during their final semester, as per the deadlines published by the Academic Registry.

 – Graduation ceremonies are organised once or twice annually, depending on the academic calendar.

EIMF Health and Safety Policy

Health and safety are fundamental to EIMF’s mission as a higher education and professional training institution. This Policy sets out EIMF’s commitment to safeguarding the health, safety, and well-being of its community by establishing clear principles, responsibilities, and procedures for prevention, risk management, and continuous improvement. It reflects EIMF’s governance values and supports a safe, supportive environment in which teaching, learning, research, and professional activities can be conducted responsibly and effectively.

 

Policy Statement

EIMF is committed to providing and maintaining a safe, healthy, and secure environment for all employees, students, associates, visitors, and contractors. The Institute recognises its legal, ethical, and institutional responsibility to protect health and safety and to promote a culture of prevention, accountability, and continuous improvement, in line with recognised practices in Cypriot and European higher education (covering all applicable Cypriot health and safety legislation).

Health and safety are integral to EIMF’s governance, academic activities, and operations.

 

Scope of Application

This policy applies to:

  • All employees (academic, administrative, and support staff)
  • All students (including participants in professional training programmes)
  • Visitors, external collaborators, guest speakers, and contractors
  • All EIMF premises, activities, events, and official off-site or online activities where applicable

 

Principles and Objectives

EIMF seeks to:

  • Prevent accidents, injuries, occupational illness, and unsafe practices
  • Identify, assess, and manage health and safety risks systematically
  • Ensure compliance with applicable health and safety legislation and regulatory requirements
  • Promote awareness, training, and individual responsibility for health and safety
  • Foster a safe, respectful, and supportive working and learning environment

 

Roles and Responsibilities

 

1.Institute Council

  • Holds overall responsibility for health and safety governance and oversight
  • Ensures adequate resources are allocated for the effective implementation of this policy


2.Head of Administration

  • Oversees implementation of the Health and Safety Policy
  • Ensures that appropriate procedures, controls, and reporting mechanisms are in place
  • HR Unit
  • Ensures that the EIMF adheres to health and safety regulations, promoting a safe work environment for all employees.


3.Managers and Heads of Units

  • Identify hazards and carry out risk assessments within their areas of responsibility
  • Implement preventive and protective measures
  • Ensure staff and students are informed of relevant health and safety procedures


4.Employees and Students

  • Take reasonable care for their own health and safety and that of others
  • Comply with institutional policies, procedures, and instructions
  • Report hazards, accidents, incidents, and near misses without delay

 

 

Risk Assessment and Prevention

EIMF adopts a proactive and preventive approach to health and safety through:

  • Regular risk assessments of facilities, activities, and events
  • Implementation of safe systems of work and learning
  • Maintenance of buildings, equipment, and facilities to appropriate safety standards
  • Provision of suitable information, instruction, and training

 

Well-being and Occupational Health

EIMF recognises that health and safety encompass both physical and mental well-being. The Institute:

  • Promotes dignity, respect, and inclusion in the workplace and learning environment
  • Takes reasonable measures to reduce work-related stress and psychosocial risks
  • Encourages early reporting of concerns related to well-being or safety

 

Accident Reporting and Emergency Procedures

  • All accidents, incidents, hazards, and near misses must be reported promptly through designated institutional reporting channels
  • Emergency procedures (including fire safety, evacuation, and first aid) are clearly communicated and regularly reviewed
  • Reported incidents are investigated with the aim of prevention and continuous improvement

 

Monitoring, Review, and Continuous Improvement

EIMF is committed to continuous improvement in health and safety performance. This policy:

  • Is monitored through internal oversight mechanisms
  • Is reviewed periodically, or following significant incidents or legislative changes
  • May be supported by supplementary procedures, guidance notes, and risk assessments

 

Policy Approval

This Health and Safety Policy is approved by EIMF senior management and applies to all members of the EIMF community.

Definitions:


Cheating
: Defined as dishonesty in assignments and exams. It includes both giving and receiving unauthorized assistance.


Plagiarism
: This breaches intellectual property rights and is a grave educational offense. It’s the act of using someone else’s work without citation or excessively using their work as one’s own. Instances include:

 – Using phrases from another’s work without proper citation.

 – Slightly altering another’s work without acknowledgment.

 – Direct copying or close paraphrasing without referencing.

 – Presenting someone else’s work as one’s own.

 – Collusion, where multiple students present collaborative work as individual efforts.

 – Fabrication, where a student claims work that they haven’t done.

 – Using internet content, including social media, without citation.

 – Using paid-for content as one’s own.

 – Utilizing the tutor’s notes without proper referencing.

Plagiarism Investigation Process

If plagiarism is suspected, the Programme Coordinator is alerted, leading to a potential formal investigation by an ad-hoc Disciplinary Committee. This Committee evaluates evidence, which could be reported from text-matching software or observations from markers.

1.Notification: The Committee’s head writes to the students about the concerns and invites them to a meeting, offering at least a week’s preparation time.

2.Meeting Details: The meeting can be held online or through other means, based on the Committee head’s discretion. If students don’t attend, the meeting can proceed without them. Students can be accompanied by a person of their choosing but must notify the Committee in advance.

3.Outcomes: The Committee determines if plagiarism occurred and assigns a severity category. Based on this, sanctions are decided. Students are informed in writing, typically within a week, detailing the meeting’s discussions and the decisions made.

4.Appeals: Disagreeing students can approach the Academic Director within 10 days to reconsider the case.

 

Avoiding Plagiarism

1.Note-taking: Ensure you make personal notes and avoid directly copying content. Always highlight and quote copied content, and keep a note of sources. Develop a bibliography for easier source verification.

2.Style Guide:

 – Directly quote using inverted commas.

 – Use the proposed referencing system.

 – Cite ideas, including from lectures and online sources.

 – Always use your own words and cite source ideas.

 – Common knowledge doesn’t require citation, but when in doubt, cite.

3. Assistance: If unsure, consult the class coordinator or the Course Director.

Turnitin – A Plagiarism Prevention Tool

Turnitin is a service that checks submissions for originality against various online sources. All students must include a Turnitin ‘Originality Report’ with their assignment submission. This ensures proper citation and upholds students’ academic integrity. Early in the second semester, students receive a Turnitin demonstration. For more about Turnitin, visit: http://www.turnitin.com.

Eligibility for Postponement

 – Students can request a postponement of their studies due to medical, personal, or other exceptional reasons.

 – The request is subject to approval by the appropriate office.

 – It is mandatory for students to provide valid documentation supporting their postponement request.

Duration

 – A student can postpone their studies for up to one academic year (two semesters).

 – Extensions beyond this timeframe require the approval of the Programme Coordinator, in consultation with the Academic Director.

Procedures for Application

 – Students need to submit a formal postponement request to the designated office.

 – This request should be accompanied by the necessary supporting documents.

 – The request should be submitted at least four weeks prior to the commencement of the relevant semester.

Tuition and Fees Implications

 – Postponing students might have to pay a fraction of the tuition and fees for the semester they seek to postpone.

 – The exact amount will be decided by the office that approves the postponement.

Resuming Studies

 – After the postponement period concludes, students wanting to resume their studies should inform the Registrar a minimum of four weeks before the semester’s beginning.

 – On returning, students can pick up from where they left off, but this is contingent on the nod from the relevant academic advisor or committee.

Communication to Students

 – EIMF will disseminate the policy to all its students.

 – The communication will encompass the application process and implications on tuition and fees.

Provisions for Interruption of Studies

If students unexpectedly halt their studies post-semester initiation, the subsequent provisions will apply:

 – More than 80% Module Participation: Such students can sit for the final exam when the module is next offered, provided they are available.

 – Less than 20% Module Participation: Students can request a refund for the module fees. They can then enroll in the module when it’s next available.

 – Intermediate Participation: Students won’t receive a refund and will have to retake the module when EIMF next offers it.

For situations not covered here, the standard postponement of studies policy will apply.

Introduction

This Policy aims to provide clear guidelines and procedures for students seeking refunds for fees within EIMF. The policy outlines the circumstances under which refunds will be granted and the process for requesting refunds.

Scope

This policy applies to all students enrolled in programmes offered by EIMF. It covers tuition fees, administrative fees, and other charges collected by the institution.

Refund Criteria

Refunds will be considered under the following circumstances:

 – Module Cancellation: If a module is cancelled by the Institute, students will be entitled to a full refund of all fees paid for that course.

 – Withdrawal During Add/Drop Period: Students who withdraw from a module will be eligible for a full or partial refund of tuition fees related to that course based on certain criteria. It is the student’s responsibility to formally withdraw from the module. This requires completing the official ‘Withdrawal Form’ and submitting it to the Administration Office. The amount to be refunded is determined by the timing of the withdrawal.

 – Medical or Extenuating Circumstances: In cases of documented medical emergencies or extenuating circumstances beyond the student’s control, a pro-rated refund may be considered. Documentation supporting the circumstance must be provided.

Non-Refundable Fees

Certain fees are non-refundable under any circumstance. These include, but are not limited to, application fees, late registration fees, and fees for non-academic services (e.g., student activities).

Refund Process

 – Application: Students seeking a refund must complete the official refund request form available through the Institute’s administrative office or platform. The form should detail the reason for the refund request and be accompanied by any necessary supporting documentation.

 – Review: Refund requests will be reviewed by the Institute’s finance department. The committee will assess the validity of the request based on the provided documentation and the criteria outlined in this policy.

 – Approval: Approved refunds will be processed within one week after the department’s decision. Refunds will be issued to the original payment method unless otherwise requested.

Appeals

Students dissatisfied with the finance department’s decision have the right to appeal. Appeals should be submitted in writing within one week of receiving the refund decision. The appeal will be reviewed by a separate panel with no prior involvement in the original decision.

Changes to Policy

EIMF reserves the right to amend or update this Student Refund Policy as necessary. Any changes will be communicated to students through official communication channels.

EIMF is committed to recruit, develop, and promote faculty at all levels, adhering to best practise in terms of faculty career development which also respect the employment policy guidelines issued by regulative bodies in Cyprus and the European Union.

 

Α. Recruitment of Faculty:

Staff recruitment is conducted through open and transparent processes that utilise national and international academic portals to promote job openings and enhance visibility.

A faculty position is identified and requested by the Programme Coordinator, and the Academic Director initially approves it. A proposal is then prepared and forwarded firstly to the Academic Committee and then to the Academic Council.

The proposal should clearly outline the modules the academic is expected to deliver and the overall needs they will address. Furthermore, apart from a job review, the proposal needs to clarify the following: Qualifications (skills, knowledge, and experience), and key responsibilities related to the position.

All candidates are expected to submit the following:

  • A cover letter (not exceeding two pages);
  • A teaching and research statement (covering teaching experience and research output, current research projects, and future research aspirations) (not exceeding three pages)
  • A comprehensive CV;
  • Certified copies of qualifications;
  • Sample of Research publications
  • At least two reference letters


Importantly, in line with EIMF’s endorsement of the San Francisco Declaration on Research Assessment (DORA), research performance and potential will be assessed on the quality, originality, and impact of research contributions rather than on journal-based metrics such as the Journal Impact Factor. Candidates are encouraged to provide a short narrative outlining the significance and influence of their research outputs, including diverse forms of scholarly work (e.g. articles, books, policy papers, professional reports, or creative outputs).


Following the application deadline, all applications are reviewed, and those candidates who meet the basic requirements and have included all relevant documents are then considered by an ad hoc Selection Committee (appointed by the Academic Committee) that will determine who is to be called for an interview. The interviews conducted by the ad-hoc Selection Committee are the final step before the Committee decides on the selected candidate. Then the Academic Committee approves (or not) the ad hoc Selection Committee’s suggestion.


The Academic Committee is also responsible for approving agreements for adjunct members of academic staff and for allocating academic duties to members of the faculty.


The title of visiting professor or professor of practice can be offered to leading experts, academic /professional practitioners who have been active in industry, professional associations, and engaged in educational, professional training, consultancy, and impactful research. 

 

B. Career Development and Promotion of Faculty:

The Academic Committee will review the career development of academic staff and follow clear, transparent rules and procedures for their promotion to higher ranks.

According to the Research Strategy of EIMF, each academic (member of faculty) is expected to:

  • Have at least three publications every 5 years. EIMF applies the principles of the San Francisco Declaration on Research Assessment (DORA) when evaluating research outputs for promotion. The assessment will emphasise the quality and contribution of research, its relevance and influence within the field or in society, and the rigour of the research process, rather than relying solely on quantitative indicators such as impact factors or citation counts. Within this framework, the median impact factor of the journal’s discipline will be considered when the Research Committee evaluates the journal’s quality. If an academic article is published in a non-English-speaking academic journal, the Research Committee will assess its quality accordingly and on an ad hoc basis. Overall, publications in non-English-speaking journals are not encouraged.
  • Participate in International Conferences on an annual basis
  • Engage in research cooperation with other academic institutions seeking joint supervision of PhDs, co-authoring academic papers, co-organising research workshops and conferences

 

 

Β (i) Promotion Criteria: Lecturer → Assistant Professor


Eligibility Summary:

  • Minimum 3 years in current rank.
  • Minimum 3 years post-PhD experience.
  • Evidence of high competency in teaching.
  • Demonstrated research output and programme contributions.
  • One reference letter from an external academic

 

The candidate should excel in at least three of the following five categories:


1.Teaching & Learning

  • Positive student evaluations consistently above departmental median.
  • Evidence of innovative teaching methods and use of technology.
  • Contribution to course/programme design, curriculum development, and assessment practices.
  • Mentorship of students, including supervision of research projects or theses.
  • Supporting CPDs and professional training in partnership with stakeholders


2.Research & Publications

  • Minimum of 3 publications in either reputable peer-reviewed journals or chapters in edited volumes (published in credible academic publishers) over the last 5 years.
  • Publications should reflect the median impact factor for the discipline.
  • Evidence of ongoing research projects and engagement in knowledge creation.
  • Participation in at least one international conference per year.
  • Collaborative research initiatives with other institutions encouraged.


3. Leadership & Service

  • Contribution to committees, programme coordination, and administration.
  • Support for quality assurance processes and curriculum enhancement initiatives.
  • Serve as internal/external examiner for EIMF and other partner academic institutions


4. Outreach & Engagement

  • Evidence of societal impact through applied research, workshops, or community
  • Leading professional training initiatives in partnership with stakeholders
  • Contribution to relevant public lectures, seminars, or professional forums.


5.Income & Resource Generation

  • Engagement in research grants, funded projects, or consultancy is advantageous but not mandatory.


B (ii) Promotion Criteria: Assistant Professor → Associate Professor


Eligibility Summary:

  • Minimum 3 years in current rank.
  • Minimum 8 years postdoctoral experience.
  • Evidence of sustained high performance in teaching and research.
  • One reference letter from an external academic


The candidate should excel in at least three of the following five categories

1.Teaching & Learning

  • Demonstrated leadership in program coordination, course development, and teaching innovations.
  • Positive feedback from peer observation and student evaluations.
  • Mentorship of junior faculty and/or PhD students.


2.Research & Publications

  • Minimum of 5 publications in either reputable peer-reviewed journals or chapters in edited volumes (published in credible academic publishers) over the last 5 years.
  • Evidence of sustained research activity, including conference participation, workshops, and joint research projects.
  • Evidence of research collaborations at national or international level.

 

3.Leadership & Service

  • Active participation in departmental or faculty committees and academic decision-making processes.
  • Contribution to policy, curriculum design, or institutional development initiatives.

 

4.Outreach & Engagement

  • Engagement in initiatives that demonstrate societal impact or knowledge transfer.
  • Contribution to professional networks, associations, or advisory boards.
  • Orchestrating CPDs and professional training in partnership with stakeholders
  • Support in the establishment and operations of a Centre (academic/research) in a relevant thematic area.

 

5.Income & Resource Generation

  • Demonstrated ability to secure funding, including competitive research grants.
  • Participation in consultancy or income-generating academic projects.

 

B (iii) Promotion Criteria: Associate Professor → Professor


Eligibility Summary:

  • Minimum 4 years in current rank.
  • Minimum 12 years postdoctoral experience.
  • Demonstrated national or international recognition in the field.
  • Evidence of leadership in teaching, research, and program development.
  • Two reference letters from external academics

 

The candidate should excel in at least four of the following five categories:


1.Teaching & Learning

  • Competence in programme leadership, curriculum innovation, and teaching mentorship.
  • Recognition as a leader in educational innovation (e.g., awards, teaching grants).
  • Successful supervision of multiple PhD candidates and/or other advanced research students.


2.Research & Publications

  • Publication of at least one monograph/book with a recognized academic publisher.
  • Sustained record of publications in either reputable peer-reviewed journals or chapters in edited volumes (published in credible academic publishers).
  • Leadership in research collaborations, international projects, and joint publications.
  • Editorial roles or peer-review contributions in top-tier journals.
  • Hosting major conferences and leading global scholarly activities


3.Leadership & Service

  • Significant contributions to faculty/Institute governance and strategic initiatives.
  • Mentorship of junior faculty and active contribution to HR development programs.
  • Recognized as an expert contributing to policy-making, academic boards, professional associations and local/international policy agencies

 

4. Outreach & Engagement

  • Strong record of societal and professional impact through consultancy, public engagement, workshops, or policy contribution.
  • Support in the management of a Centre (academic/research) in a relevant thematic area.
  • Evidence of influence on national or international academic, industry, or policy practices.


5.Income & Resource Generation

  • Demonstrated success in securing substantial competitive grants or funding.
  • Participation in major consultancy projects or partnerships generating income and visibility for the Institute.

 

 

C. Teaching-Focused Career Pathway (Non-Research-Active Academic Staff)


Parallel Teaching-Focused Career Pathway for teaching staff who are not primarily engaged in research but contribute significantly to high-quality teaching, student engagement, and pedagogical innovation.

 

This pathway offers clear progression opportunities and acknowledges excellence in teaching, curriculum design, professional education, contribution to quality assurance, policy development, and academic leadership.

 

 

C (i) Categories and Description

Title

Description

Teaching Fellow

Entry-level academic role focused on teaching delivery, student engagement, and subject-matter expertise. Normally requires a relevant master’s degree or professional qualification (e.g. ACA, ACCA, CIMA, CFA, CIPD, etc.). Expected to demonstrate sound teaching practice and a commitment to continuous professional development.

Senior Teaching Fellow

Recognised for sustained excellence in teaching, development of learning materials, and active contribution to curriculum design, policy development. Is expected to act as a module or programme leader, contribute to quality assurance, and support the development of junior colleagues.

Principal Teaching Fellow

Demonstrates leadership in pedagogy, curriculum innovation, and educational strategy. Actively maintains a sustained record of teaching excellence and impact, and contributes to institutional initiatives that enhance learning and teaching. Expected to mentor colleagues, lead academic development projects, and support quality assurance and accreditation processes at programme or institutional level. Equivalent in standing to senior academic ranks within the research pathway.

Professorial Teaching Fellow

This is the highest rank within the teaching-focused pathway. It recognises exceptional and sustained leadership in teaching, curriculum development, pedagogy, and educational innovation, rather than research output.

Holders of this title demonstrate national and international recognition for their contribution to teaching excellence and educational strategy. They are expected to lead institutional initiatives, mentor colleagues, and actively contribute to enhancing learning and teaching across EIMF.

Active engagement in the wider academic and professional community is a prerequisite, including participation in and organisation of conferences with international or global reach, as well as the publication of pedagogical outputs, such as case studies, practitioner articles, or short papers in relevant academic or professional journals.

 

 

C (ii) General Principles

1.Appointment and promotion within this pathway follow transparent and merit-based procedures, equivalent in rigour to those for research-active academic staff.

2.Evaluation focuses on teaching excellence, professional practice, curriculum development, and educational leadership.

3.Candidates may hold professional qualifications or extensive professional experience in place of a doctoral degree.

4.Engagement with the scholarship of teaching and learning—such as conference presentations, pedagogical publications, or contributions to professional education—is positively recognised.

5.Each promotion is reviewed by an Ad-Hoc Teaching Pathway Committee, including at least one external academic or education professional, to ensure fairness and objectivity.

 

 

C (iii) Promotion Criteria

Teaching Fellow → Senior Teaching Fellow

  • Minimum 5 years in current rank and one relevant reference letter.
  • Evidence of consistently high-quality teaching and positive student evaluations.
  • Contributions to curriculum design, assessment, and student learning enhancement.
  • Demonstrated participation in professional development or teaching-related training.

 

Senior Teaching Fellow → Principal Teaching Fellow

  • Minimum 5 years in current rank and one relevant reference letter.
  • Demonstrated leadership in module, programme, or departmental education initiatives.
  • Evidence of pedagogical innovation and adoption of new learning methodologies and technologies
  • Contribution to accreditation and quality assurance processes.
  • Mentorship of colleagues and engagement in staff development or institutional teaching enhancement initiatives.
  • Recognition of educational impact at institutional, national, or international level.

 

Principal Teaching Fellow → Professorial Teaching Fellow

  • Minimum 8 years in current rank and two relevant reference letters.
  • National and international recognition for their contribution to teaching excellence and educational strategy.
  • Active engagement in the wider academic and professional community is a prerequisite, including participation in and organisation of conferences with international and global reach,
  • Publication of pedagogical outputs, such as case studies, practitioner articles, or short papers in relevant academic or professional journals.
  • Demonstrated leadership in module, programme, or departmental education initiatives.
  • Leadership in accreditation and quality assurance processes.
  • Mentorship of colleagues and engagement in staff development or institutional teaching enhancement initiatives.

 

 

Annex I: Promotion Process

 

Step 1 – Call for Applications

The Academic Director’s Office announces a call for promotion.

All eligible faculty members may apply for promotion in accordance with the criteria outlined in the approved Policy.

 

Step 2 – Submission of Documents

Applicants must submit their promotion dossier by email to: [email protected]

The dossier must include:

  • An updated Curriculum Vitae (CV)
  • A Cover Letter (covering teaching record, research output, and future plans)
  • Evidence of teaching performance (e.g., evaluations, course development)
  • List of publications and research contributions
  • Evidence of service, leadership, and outreach activities
  • Reference letters as required by the Policy:
  • Lecturer → Assistant Professor: one external academic reference letter
  • Assistant Professor → Associate Professor: one external academic reference letter
  • Associate Professor → Professor: two external academic reference letters
  • For Teaching-Focused Career Pathway, one reference letter is required in all cases

 

Step 3 – Eligibility Verification

The Academic Office reviews all submissions to ensure completeness and that applicants meet the minimum eligibility criteria (e.g., years in rank, research record if applicable, etc.).

 

Step 4 – Appointment of Ad-Hoc Promotions Committee

The Academic Committee appoints an Ad-Hoc Promotions Committee, which includes at least one external academic.

 

Step 5 – Evaluation by the Ad-Hoc Committee

The Ad-Hoc Promotions Committee reviews all eligible applications against the criteria defined in the Policy and may invite candidates for discussion or an interview, including a presentation if necessary.

 

Step 6 – Submission of Recommendations

The Ad-Hoc Promotions Committee submits a written recommendation and evaluation report to the Academic Committee.

 

Step 7 – Review by Academic Committee

The Academic Committee reviews the recommendations and forwards its endorsed proposal to the Academic Council.

 

Step 8 – Final Decision

The Academic Council reviews and approves the final decision on each promotion.

 

Step 9 – Notification of Outcome

Following approval by the Academic Council, the Rector formally notifies successful candidates in writing.

 

Introduction

Certification marks the formal recognition of a student’s successful completion of an academic programme. This policy outlines the regulations and detailed procedures for the award, issuance, management, and verification of certificates, diplomas, and degrees to eligible students.

Purpose

 – To ensure that the certification process is standardised, fair, and transparent.

 – To safeguard the academic integrity and reputation of EIMF awards.

 – To provide clear procedures for certification issuance, replacement, and verification.

Scope

This policy applies to all students who have completed an academic or professional programme at EIMF, regardless of whether their studies were undertaken via face-to-face, blended, or distance learning modes.

Definitions

 – Certificate | An official document awarded for the successful completion of a short course or professional development programme.

 – Diploma | An award for the successful completion of an undergraduate or postgraduate diploma programme.

 – Degree | A formal academic qualification awarded at undergraduate or postgraduate level.

  

Policy Statement

 – Certification will only be granted to students who have fulfilled all academic, financial, and disciplinary requirements.

 – All certifications must be formally ratified by the Academic Board.

 – Certification documents must be accurate, secure, and include essential details such as the programme title, level of award, ECTS credits (where applicable), date of award, and authorised signatures.

 

Certification Procedures

Verification of eligibility

 – The Academic Registry will conduct a thorough review of each student’s academic record.

 – Verification includes checking:

   – Completion of required ECTS credits.

   – Achievement of the minimum cumulative GPA.

   – Clearance of all financial obligations.

   – Resolution of any outstanding disciplinary matters.

 – A verified list of eligible students will be compiled.

Approval of Graduation Lists

 – The Academic Registry submits the verified graduation list to the Academic Board.

 – The Academic Board reviews and formally ratifies the list.

 – No certification will be issued without ratification.

Preparation of Certificates

 – Certificates are prepared under strict security conditions.

 – Each certificate will include:

   – Full legal name of the student (as per official records).

   – Title of the completed programme.

   – Award designation (Certificate, Diploma, Degree).

   – Number of ECTS credits achieved (if applicable).

   – Final cumulative GPA (if appropriate to programme requirements).

   – Date of conferment.

   – Official EIMF seal and signatures of the Academic Director and President.

Issuance of Certificates

 – Certificates are distributed in person at the graduation ceremony.

 – Students unable to attend the ceremony may request postal delivery.

 – For distance learning students, certificates are automatically dispatched securely to their registered address.

 – Students must ensure their personal details are updated prior to certificate production.

Replacement of Certificates

 – Replacement certificates are issued only in cases of loss, theft, or damage.

 – Students must submit a Replacement Request Form along with supporting evidence (e.g., police report for theft, damaged document).

 – A processing fee applies for replacement certificates.

 – Replacement certificates are marked “Duplicate” and issued within 20 working days of approval.

Name Changes

 – Students wishing to amend the name on their certificate post-issuance must provide:

   – Legal evidence of name change (e.g., marriage certificate, deed poll).

 – Amendments are subject to verification and a reissue fee.

 

Appeals and Disputes

 – Students disputing their eligibility for certification must submit a formal appeal within 10 working days of notification.

 – The appeal must include a detailed statement and any supporting documentation.

 – Appeals will be reviewed by an Appeals Panel chaired by the Academic Director.

 – The decision of the Appeals Panel is final and communicated in writing within 15 working days.

 

Verification of Awards

 – Third parties (e.g., employers, educational institutions) requesting award verification must provide written consent from the student.

 – The Academic Registry will issue an official Award Verification Letter detailing:

   – Student name.

   – Programme completed.

   – Date of graduation.

   – Award achieved.

 

Record Keeping

 – The Academic Registrar will maintain secure, permanent records of all awards issued.

 – Records include student details, programme information, award classification, and conferment date.

 – Records will be stored in both digital and physical formats, accessible only to authorised personnel.

Monitoring and Review

 – Certification processes will be reviewed annually by the Academic Committee.

 – Amendments to procedures will be made to maintain alignment with academic standards and regulatory requirements.

 – Stakeholder feedback (students, staff, employers) will be considered during reviews.

Training and Communication

 – Staff involved in certification processes will receive regular training.

 – Students will be informed about certification procedures during orientation and in final-year briefings.

 – Clear guidelines will be published on the EIMF website and LMS.

Introduction

This policy outlines the regulations and procedures governing student recognition, ensuring fairness, transparency, and consistency across all programmes and modes of delivery, including on-campus, blended, and distance learning formats.

Purpose

 – To formally acknowledge student excellence and outstanding contributions to the EIMF community.

 – To promote a culture of achievement, engagement, and continuous improvement.

 – To provide clear and equitable procedures for student awards and recognition.

 – To ensure that students studying via distance learning have equal access to recognition opportunities.

Scope

This policy applies to all students enrolled at EIMF, irrespective of the mode of study, including face-to-face and distance learning programmes.

Definitions

 – Academic Excellence Awards | Honours given to students achieving the highest academic results in their programme or module.

 – Leadership Awards | Recognition of students demonstrating outstanding leadership qualities within the EIMF community or wider professional environments.

 – Community Engagement Awards | Awards recognising significant contributions to EIMF life, volunteering, professional communities, or external community projects.

 – Special Commendations | Discretionary awards for exceptional achievements beyond traditional academic criteria, including entrepreneurial ventures, innovative projects, and significant contributions to societal development.

 

Policy Statement

 – Academic Excellence Awards | Honours given to students achieving the highest academic results in their programme or module.

 – Leadership Awards | Recognition of students demonstrating outstanding leadership qualities within the EIMF community or wider professional environments.

 – Community Engagement Awards | Awards recognising significant contributions to EIMF life, volunteering, professional communities, or external community projects.

 – Special Commendations | Discretionary awards for exceptional achievements beyond traditional academic criteria, including entrepreneurial ventures, innovative projects, and significant contributions to societal development.

 

Procedures for Student Recognition

Academic Excellence Awards

 – Eligibility Criteria:

   – Minimum cumulative GPA of 3.70 or above.

   – Enrolment in an EIMF academic programme.

 – Selection Process:

   – The Academic Registry reviews final academic results annually.

   – Programme Leaders nominate top-performing students based on final cumulative GPA.

   – The Academic Committee ratifies the final awardees.

 – Award Presentation:

   – Awards are presented during the annual Graduation Ceremony.

   – Distance learning students who cannot attend will receive their awards securely via post and be publicly recognised during the virtual segment of the ceremony.

Leadership and Community Engagement Awards

 – Eligibility Criteria:

   – Active participation in EIMF activities, virtual events, professional forums, or recognised external initiatives.

   – Demonstrated leadership, initiative, and a positive impact on peers and/or the broader community.

 – Nomination Process:

   – Nominations may be submitted by staff, students, or through self-nomination.

   – Nominations must be submitted via the official Nomination Form by the published deadline.

   – Distance learning students are encouraged to participate fully in the nomination process.

 – Selection Process:

   – A Recognition Panel comprising academic staff and student representatives reviews nominations.

   – Recommendations are made to the Academic Committee for final ratification.

 – Award Presentation:

   – Certificates, trophies, or digital badges awarded during the Graduation Ceremony.

   – Distance learners are recognised equally and awards are dispatched accordingly.

Special Commendations

 – Eligibility:

   – Awarded for extraordinary academic, creative, entrepreneurial, leadership, or community contributions.

   – Open to students across all programmes and learning modes.

 – Selection:

   – Faculty or administration can nominate candidates at any point during the academic year.

   – Special Commendations are reviewed and ratified by the Academic Committee.

 – Award Presentation:

   – Presented at the Graduation Ceremony or at other designated public events.

 

Appeals

 – Students wishing to appeal a recognition decision must submit a written appeal to the Academic Registry within 10 working days of receiving notification.

 – Appeals are reviewed by the Appeals Panel chaired by the Academic Director.

 – The Appeals Panel’s decision is final and will be communicated within 15 working days.

 

Communication and Record Keeping

 – Award recipients are notified formally in writing and congratulated via official EIMF communications.

 – Awards are recorded in the student’s personal file.

 – Recognition for major awards (e.g., Academic Excellence Awards) may be noted on the student’s final academic transcript.

 

Monitoring and Review

 – The Academic Committee will review the student recognition procedures annually.

 – Feedback from students, academic staff, and external reviewers will be incorporated into continuous improvements.

Training and Communication

 – Staff responsible for nominations and awards will receive training in the principles of fair recognition practices.

 – Students will be informed about award opportunities and procedures during induction, final-year briefings, and via the Learning Management System (LMS).

Given the reach of EIMF’s face-to-face and distance learning programmes, applications for scholarships are expected from students across a wide range of economic, social, and regional contexts. To ensure fairness and comparability in assessing financial need, EIMF adopts a transparent and standardised framework that accounts for global income disparities, cost-of-living variations, and access to financial documentation. This framework enables the equitable evaluation of applicants’ relative financial circumstances, maintaining consistency with the principles of inclusivity, transparency, and accountability that underpin the Scholarship Award Policy.

 

Purpose

The purpose of this Policy is to ensure a fair, transparent, and accountable process for the award and administration of scholarships offered by the Institute for its academic programmes, delivered via face-to-face and distance learning delivery modes.


Scholarships aim to:

  • Promote access and inclusivity for students with financial need;
  • Recognise academic excellence, professional merit, or social contribution;
  • Support the diversity and international reach of the EIMF’s community;
  • Contribute to EIMF’s mission of fostering ethical, sustainable, and high-quality education.

 

Scope

This Policy applies to:

  • All Academic Programmes offered by the EIMF (face-to-face or online);
  • All scholarships funded, co-funded, or administered by EIMF;
  • Both merit-based and means-based awards;
  • Prospective and continuing students, where applicable.

 

Principles

The following principles govern scholarships:

  • Transparency | Clear and accessible information on eligibility, criteria, and process shall be published on the Institute’s website.
  • Fairness | Decisions are based on published criteria and evidence; no bias or discrimination is tolerated.
  • Accountability | All decisions must be documented and subject to audit and review.
  • Inclusivity | Scholarships should reflect the Institute’s commitment to widening participation and supporting diverse student profiles.
  • Confidentiality | Applicant information will be handled in compliance with GDPR and institutional data protection policies.

 

Types of Scholarships

The Institute may offer the following categories of scholarships:

  • Merit-Based Scholarships
    • Awarded based on prior academic performance, professional achievements, or leadership potential.
    • Examples: “Academic Excellence Award,” “Professional Achievement Scholarship.”
  • Means-Based Scholarships (see Annex I – Means-Based Scholarship Assessment Framework)
    • Awarded based on financial need, assessed through supporting documentation (e.g., income statement, tax returns, or equivalent proof).
    • Applicants must submit a Statement of Financial Circumstances with evidence.
  • Targeted or Thematic Scholarships
    • Linked to specific strategic areas, e.g., women in leadership, sustainability, ESG, or governance.
    • May be co-sponsored by industry partners or donors.
  • Continuing Student Awards
    • Based on demonstrated performance and engagement during the programme.

 

Governance and Oversight

  • The Scholarship Committee oversees the administration and award of all scholarships.
  • The Scholarship Committee is considered a sub-committee of the Academic Committee
  • The Committee reports to the Academic Committee. Its composition consists of the following:
    • The Academic Director (Chair)
    • Head of Quality Assurance
    • One Programme Leader (rotating basis)
    • One member from Administration
  • The Committee meets at least once per admission cycle and maintains records of deliberations.
  • Conflict of interest declarations are mandatory for all Committee members.

 

Eligibility and Selection Criteria

Eligibility criteria are published for each scholarship, but generally include:

  • Meeting the admissions requirements of the Programme;
  • Academic merit (previous record of studies);
  • Professional experience or potential;
  • Financial need (for means-based awards);
  • Motivational statement demonstrating alignment with programme goals.

Selection is based on a points-based scoring framework. A typical example of a scoring framework would be:

  • Academic merit (40%)
  • Professional achievement (20%)
  • Financial need (20%)
  • Motivation and alignment with institutional values (20%)

 
Application and Award Process

  • Announcement and Communication
    • All scholarship opportunities are announced alongside programme admissions via EIMF’s website and official communication channels.
    • Each announcement specifies: available awards, eligibility, application deadlines, and decision timelines.
  • Application Submission
    • Applicants submit a Scholarship Application Form and supporting documentation via the admissions portal before the published deadline.
  • Evaluation and Decision
    • The Admissions Office provides a first review on whether the applications are complete and meet the Programme Admissions Criteria
    • Scholarship Committee then reviews all complete and eligible applications
    • Decisions are made collectively, documented, and then forwarded to the Academic Committee.
  • Notification and Acceptance
    • Successful candidates are notified in writing and must accept the offer by a stated deadline.
    • Feedback is provided upon request to unsuccessful applicants.

 
Value and Duration of Awards

  • Scholarships may cover a percentage of tuition fees or a fixed financial contribution.
  • Awards are normally non-transferable and may be awarded for the first year of study or for the entire Programme.
  • Renewal for continuing students is contingent upon satisfactory academic progress and conduct, as specified in the Scholarship Acceptance Letter.

 

Reaccreditation Process

The Scholarship Committee submits an annual report to the Academic Board summarising:

  • Number and type of awards;
  • Distribution by country, gender, and mode of study;
  • Feedback and recommendations for future cycles.

 

 

Annex I | Means-Based Scholarship Assessment Framework

Introduction

Given the global reach of EIMF’s distance learning programmes, applicants come from diverse economic and social contexts. To ensure fairness and comparability, EIMF applies a standardised framework that evaluates relative financial need rather than absolute income, using internationally recognised indicators and transparent documentation.

 

Framework

  • Principle of Relative Financial Need | Financial need is assessed in relation to the applicant’s local economic context—considering income level, cost of living, and household circumstances—rather than absolute income figures.
  • Required Documentation | Applicants must submit a Statement of Financial Circumstances with supporting documents such as tax returns or income statements, employment verification, proof of dependents, and recent bank statements. Where official documents are unavailable, a sworn declaration form (provided by EIMF) may be used.
  • Use of International Benchmarks | Income and living-cost comparisons are standardised using World Bank income classifications, median national income data, and Purchasing Power Parity (PPP) adjustments, ensuring fair evaluation across different countries.
  • Self-Declaration and Verification | All applicants complete a Financial Circumstances Declaration Form converting income to EUR and indicating their country’s income group. Random checks and verification of 10–15% of applications ensure integrity and consistency.

 

Assessment Scoring

Applications are evaluated on a structured points-based system covering:

  • Household income relative to national median
  • Number of dependents
  • Employment status
  • Financial obligations or exceptional hardship
  • Completeness and reliability of documentation

 

Governance and Transparency

The Scholarship Committee oversees all assessments under confidentiality rules. Criteria, documentation requirements, and outcomes are published to ensure transparency and equal treatment of all applicants.

 

Annex II | Duties and Responsibilities of the Scholarship Committee

Purpose

The Scholarship Committee is established as a sub-committee of the Academic Committee and operates under its authority. It is responsible for the fair, transparent, and academically sound administration of all scholarships awarded by EIMF. The Committee ensures that scholarship awards are made in accordance with EIMF’s Scholarship Award Policy, the Academic Committee’s regulations, and the principles of equality, integrity, and inclusiveness.

 

Composition

  • Chair: Academic Director (or delegate)
  • Members:
    • Head of Quality Assurance
    • One Programme Leader (rotating basis)
    • One Member of Administration

A quorum shall consist of at least three voting members, including the Chair.

 

Key Duties and Responsibilities

  1. Policy Implementation and Oversight
    • Ensure consistent application of the Scholarship Award Policy and related frameworks (e.g., means-based assessment).
    • Review and approve updates or amendments to scholarship regulations.

Review and Evaluation of Applications

      • Assess scholarship applications against published eligibility and selection criteria.
      • Ensure fairness, objectivity, and documentation of decisions.
      • Apply the standardised scoring system and verify supporting evidence when necessary.

Decision-Making and Award Approval

    • Recommend final scholarship awards for approval by the Academic Director.
    • Ensure decisions are based solely on merit and/or financial need, as appropriate.
    • Record and securely store all deliberations and outcomes.
  1. Transparency and Communication
    • Ensure timely communication of results to applicants.
    • Oversee publication of general scholarship information (number of awards, categories, criteria).
    • Provide feedback to applicants upon request, within the limits of confidentiality.
  2. Monitoring and Reporting
    • Submit an annual report to the Academic Committee summarising:
      • Number and type of awards granted;
      • Demographic and regional distribution of recipients;
      • Identified challenges or process improvements.
    • Maintain records to facilitate audits or accreditation reviews.
  3. Integrity and Conflict of Interest
    • Members must declare any potential conflicts of interest and abstain from relevant deliberations.
    • Uphold confidentiality of all applicant data in compliance with GDPR and EIMF policies.
  4. Continuous Improvement
    • Review scholarship trends, applicant feedback, and benchmarking data.
    • Propose refinements to the policy to enhance fairness, efficiency, and global accessibility.

Introduction

The Students’ Complaints and Appeals Policy provides a structured process for students to raise concerns, seek redress, and appeal decisions impacting their studies. It reflects the Institute’s dedication to student welfare, academic integrity, and continuous institutional improvement.

Purpose and Objectives

The purpose of this policy is to ensure that students have access to a reliable and equitable method for resolving complaints and appeals. It protects students’ rights to question academic, administrative, and service-related decisions, while promoting timely, fair, and consistent resolution of issues. The process supports a positive student experience, reinforces academic standards, and enables ongoing improvement of the Institute’s services through feedback and data collection.

The policy aims to offer a clear, accessible pathway for submitting complaints and appeals, ensure fairness through unbiased investigations, resolve matters swiftly within specified timelines, and use outcomes to identify areas for institutional enhancement.

Scope

This policy applies to all enrolled students, including undergraduate, postgraduate, international, online, part-time, and exchange students. It covers a broad range of concerns such as academic matters (grades, progression, teaching quality), administrative decisions (enrollment, fee issues, scheduling), conduct issues involving staff or students, and complaints related to facilities, digital services, and welfare support.

Certain matters are excluded, notably legal/criminal issues requiring external authorities, challenges to academic judgment without procedural error, and broad institutional policy decisions. These boundaries ensure that complaints and appeals are managed appropriately and effectively.

Complaint Procedure

Students are encouraged first to attempt informal resolution by discussing concerns directly with the person or department involved. Support and mediation are available through Student Support Services when needed.

If informal discussions do not resolve the issue, students may escalate the matter formally by submitting a written complaint within five working days of the incident, providing all relevant evidence.

Formal complaints are acknowledged within three working days, followed by an initial assessment and, if appropriate, a formal investigation conducted by an impartial staff member. After reviewing the evidence and interviewing the involved parties, a written outcome is issued. If the complaint is upheld, corrective measures are taken, and the student is informed of their right to appeal if they are dissatisfied with the decision.

Appeals Procedure

The appeals process allows students to challenge decisions based on procedural errors, newly available evidence, or perceived bias or unfair treatment. Appeals must be submitted within ten working days following the original decision.

Students must clearly state the grounds for their appeal and provide supporting documentation. Appeals are independently reviewed by an uninvolved official to ensure impartiality. The review may involve additional investigation and concludes with a final, binding decision. The outcome is communicated to the student with an explanation of the reasoning behind the decision.

Roles and Responsibilities

Students are expected to engage with the complaints and appeals processes responsibly by familiarizing themselves with the policy, submitting complete and honest documentation, and maintaining respectful communication throughout. Staff members must support students by providing clear information, facilitating informal resolution where possible, and handling formal complaints and appeals impartially and confidentially.

The Student Support Office oversees the operation of the complaints and appeals processes, maintains records, monitors compliance, and reports on outcomes to the Academic Council. The Academic Council provides strategic oversight, ensures resource allocation, and approves major policy updates. External partners involved must also adhere to the Institute’s policies when engaged in these processes.

Compliance and Monitoring

Compliance with the policy is mandatory for students, staff, and external consultants. The Institute monitors adherence through audits, data analysis, and stakeholder feedback. Non-compliance may result in corrective actions or disciplinary measures, while departments demonstrating exemplary handling of complaints and appeals are recognized and rewarded.

The complaints and appeals policy is reviewed biennially to incorporate feedback, update best practices, and ensure compliance with external legal or regulatory changes. Data from complaints and appeals informs continuous improvement initiatives across academic and administrative functions.

Communication

The policy is introduced to students during orientation and remains accessible throughout their studies via the Institute’s online platforms and student handbook. Regular updates and workshops reinforce awareness among both students and staff. External partners are informed through contractual agreements and receive briefings as needed to ensure alignment with institutional standards.

Forms

Students initiating a complaint or appeal must complete the appropriate form, providing detailed information about the issue, prior steps taken, supporting evidence, and the outcome they seek. Submissions are processed confidentially, and students are kept informed of progress at each stage.

Conclusion

Through this policy, EIMF strengthens its commitment to providing a learning environment characterized by fairness, respect, and continuous quality enhancement. By offering a clear process for handling complaints and appeals, the Institute ensures that every student has the opportunity to be heard and that institutional accountability remains at the forefront of its mission.

Rights of Students

Educational Standards

 – Periodic reviews of all courses and programmes, ensuring current and appropriate course content.

 – Clear and accurate academic calendar information.

 – Assurance of education quality through well-trained staff, suitable infrastructure, and a well-equipped library.

Fair Treatment

 – Policies, regulations, and procedures that ensure consistent and impartial treatment.

Communication & Expression

 – Direct dialogue with teaching staff regarding any concerns.

 – Freedom of expression and participation in examinations without violating EIMF regulations and while respecting the rights and freedoms of others.

Certification Requests

 – Right to request certifications such as detailed transcripts or a certificate indicating the current year of study.

Obligations of Students

Information & Communication

 – Regularly read announcements posted on the Institute’s notice boards, website, and LMS platform.

 – Stay updated with published information through the LMS platform or direct communications.

Respect & Responsibility

 – Respect and take care of the Institute’s property; students are accountable for any damages they cause.

 – Adhere to health and safety standards.

 – Strict prohibition on circulating or using banned substances; violation results in permanent expulsion without compensation rights.

 

Academic Expectations

 – Timely submission of assignments. Late submissions may incur penalties or may not be accepted.

 – Meet academic requirements, such as class preparations, timely work submissions, and exam attendance.

 – Notify administrative staff about absences due to illness or other valid reasons.

 – Avoid plagiarism or cheating during assessments.

Financial Commitments

 – Pay all tuition fees and other charges as approved by the Ministry of Education and Culture by the set deadlines. Delays in payment might result in various consequences, including examination restrictions or withholding of study certificates.

 – Settle all fees related to the programme of study.

Personal Learning Responsibilities

 – Take proactive charge of one’s own learning, including being self-motivated, attentive, orderly, and respectful towards the teaching community.

 – Engage diligently in studies, including readings, attending lectures, tutorials, seminars, and other learning opportunities, either online or on-campus.

Administrative Obligations

 – Keep personal details updated on EIMF systems and report any changes.

 – Agree to personal data processing as per Data Protection laws and EIMF guidelines.

 – Recognize that all intellectual property from work or ideas submitted during the course becomes EIMF’s property.

Utilization of Services

 – Familiarize themselves with and utilize the variety of academic and student support services provided by EIMF when needed.

Introduction

Learning difficulties can affect the acquisition, retention, understanding, or use of information. These difficulties include, but are not limited to, dyslexia, dysgraphia, dyscalculia, ADHD, and other related conditions. By establishing clear guidelines, resources, and procedures, EIMF affirms its commitment to diversity, equity, and inclusion.

Objectives

 – To ensure that students with learning difficulties receive appropriate, timely, and effective support across all modes of study.

 – To promote awareness, understanding, and sensitivity regarding learning difficulties among faculty, staff, and the student body.

 – To foster an inclusive academic environment that values diversity and respects the unique contributions of every student.

Scope

This policy applies to all students enrolled at EIMF who have been diagnosed with a learning difficulty and extends to all faculty, administrative staff, and support services engaged in their education and welfare. It applies equally to students studying on-campus, in blended learning programmes, and through fully online and distance learning courses.

Definitions

Learning Difficulties: A variety of cognitive disorders that impact information processing. Examples include dyslexia (reading difficulties), dysgraphia (writing difficulties), dyscalculia (mathematical difficulties), ADHD (attention difficulties), and other neurodevelopmental conditions.

Adjustments or Modifications: Reasonable changes made to academic practices or environments to provide equitable access. Examples include extended time on examinations, alternative assignment formats, and note-taking support.

Identification and Documentation

Students requesting accommodations must provide official documentation from a qualified healthcare or educational professional. The documentation should clearly outline the diagnosis, the functional impact on academic activities, and recommended accommodations. Students are encouraged to submit documentation early to allow sufficient time for needs assessment and accommodation planning. Students enrolled in distance learning courses are encouraged to submit documentation electronically and will be offered remote consultations if needed.

Support Services

Disability Services Office (DSO)

 – Coordinates all support services and accommodations for students with learning difficulties.

 – Maintains confidentiality of student records, sharing information strictly on a need-to-know basis with the student’s consent.

 – Provides remote support for distance learning students through virtual consultations and online resources.

Academic Support

 – Specialised tutoring tailored to individual learning needs, available both in-person and online.

 – Workshops and seminars covering study skills, exam preparation, time management, and coping strategies, accessible to all students regardless of study mode.

Counselling Services

 – Professional counselling and mental health support to address the emotional and psychological well-being of students.

 – Access to stress management resources and mental health awareness programmes, available both onsite and through online platforms.

Faculty and Staff Training

EIMF is committed to ongoing professional development for its faculty and staff. Regular training sessions will be provided to:

 – Increase awareness and understanding of learning difficulties.

 – Share best practices for implementing accommodations.

 – Promote inclusive teaching strategies that benefit all students, including those in distance learning settings.

Implementation of Accommodations

Upon receipt of the necessary documentation, the DSO will work collaboratively with the student to develop an Individual Support Plan (ISP). This plan will outline specific accommodations and support strategies, applicable both to traditional classroom and online learning environments. Faculty members will be informed of the accommodations to be provided, maintaining the student’s confidentiality.

Monitoring and Evaluation

 – The DSO will monitor the effectiveness of accommodations and services provided across all learning modes.

 – Feedback will be collected regularly from students, faculty, and staff to inform improvements.

 – Adjustments to Individual Support Plans will be made based on ongoing evaluation and student needs.

Grievance Procedure

 – Students who feel their needs are not being met can file a grievance with the DSO.

 – The DSO will investigate and attempt to resolve the issue collaboratively.

 – If the issue remains unresolved, students have the right to appeal to higher administration (e.g., Academic Director).

Confidentiality

 – All information concerning a student’s learning difficulties is confidential.

 – Information will only be disclosed to those directly involved in implementing accommodations and only with the student’s explicit consent.

Review and Revision of Policy

 – This policy will be formally reviewed every academic year.

 – Revisions will be based on student feedback, faculty input, legal changes, and emerging best practices.

Contact Information

Students seeking support, accommodations, or more information should contact:


Email
: [email protected]

Phone: (+357) 2227 4470

Office Location: Disability Services Office (DSO), EIMF Building

Online Support: Virtual appointments available by request.

Introduction

This policy sets out the principles which the Institute applies to the late submission of coursework, with the aim of ensuring consistent practice across the Institute.

Obligations of Students

Students are required to submit the assignments required by each module on the specified date of submission. Assignments that are submitted beyond the suggested deadline will not be accepted or will be charged with a penalty according to the course assessment policy.

If there is a dedicated platform for assignment submission and students encounter technical issues that prevent them from uploading their work, they must email the assignment to their tutor prior to the deadline to ensure timely submission.

In the event that a student is unable to meet the submission deadline due to unforeseen or unavoidable circumstances, they should refer to the institution’s Extenuating Circumstances Policy and follow the procedures outlined therein.

Proof of Technical Issues
Students should provide evidence of the technical issue (e.g., a screenshot or error message) when emailing their submission. This encourages responsibility and transparency.

Students are advised to include evidence of the technical issue (such as a screenshot or error message) when submitting via email.

Penalty Policy

There are specific penalties that apply in relation to (1) delayed submission, and (2) exceeding the word limit:

Delayed submission
ViolationPenalty
  
Up to 2 hours after deadlineNo Penalty
  
2 hours – 24 hours after deadline10%
  
24 hours – 48 hours after deadline20%
  
More than 48 hours after deadlineFail
Exceeding word limit
ViolationTotal word countPenalty
   
Up to 10% of word limit15,001–16,500 words10%
   
10%-20% of word limit16,501-18,000 words20%
   
Above 20 %18,001 words and aboveFail
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