Participants will receive access to the recorded sessions of the course.
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This practical training explores the legal and regulatory landscape of consumer protection and contractual fairness in the EU, with emphasis on modern consumer credit contracts and financial services. Through a practical approach, participants will examine key legal provisions, regulatory expectations, and risks associated with consumer legislative provisions and operational terms. The training integrates recent EU-level developments, including the new Consumer Credit Directive (EU) 2025/2225, and addresses how financial institutions can ensure transparency, fairness, and legal certainty in consumer relationships.
Reference will also be made to the Consumer Protection Law of 2021 (112(I)/2021) of Cyprus, as applicable, highlighting both EU and Cyprus legal approaches.
Designed for legal and compliance professionals, this training empowers participants to navigate contractual pitfalls and develop strategies to mitigate regulatory and litigation risks.
Training Objectives
By the end of the programme, participants will be able:
- Understand the fundamental legal principles of consumer protection under EU law and Cyprus Law 112(I)/2021.
- Present legal rights and obligations.
- Identify the main legal obligations under the new Consumer Credit Directive (EU) 2025/2225.
- Analyse key risks and regulatory expectations in consumer contractual terms /provisions.
- Assess the regulatory and legal implications of non-compliance.
- Recognise red flags and litigation exposure in standardised contracts.
- Analyse the practical implications of the legal requirements.
Training Outline
Introduction to EU and Cyprus Consumer Protection Framework
- Legal Basis and Regulatory Evolution
- Key Principles: Transparency, Fairness, and Informed Concept
- Overview of Cyprus Consumer Protection Law 112(I)/2021
The New Consumer Credit Directive (EU) 2025/2225
- Overview, Purpose and Scope
- Key Innovations – Key Legal Obligations for Credit Providers
- Practical Implications for Implementation
Unfair Terms in Consumer Contracts
- Definitions and Scope
- Criteria for Unfairness under EU and Cyprus Law
- Enforcement, Case Law and Market Practices
Practical Issues – Compliance and Legal Risks
- Legal and Compliance challenges and Internal Controls
- Contract Law issues – Drafting Recommendations for Compliance
- Supervisory Focus and Expectations
Interactive Session
- Case Studies and Case Law
- Q&A and Discussion
Who Should Attend
The programme is ideal for:
- Managers and Senior Managers in Investment Firms
- Compliance Officers
- Internal Auditors
- Internal Lawyers
- External Auditors, Lawyers and Financial Consultants
- Finance professionals
Training Style
The programme aims to provide in-depth knowledge and practical examples through the analysis of the legal framework. Participants will be engaged in interactive sessions, be able to ask questions, share opinions and benefit from feedback to their queries, enabling them to apply their learning at the workplace.
CPD Recognition
This programme may be approved for up to 3 CPD units in Law. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
The course has been approved and verified by the Cyprus Bar Association (CyBAR). The Summary of CyBAR’s Updated CPD Guidelines Based on the Operational Framework of the Cyprus Bar Association (CBA) Academy can be found here.
In-house Training
For groups within the same organisation, this course may be customized to meet any specific needs and delivered in-house.
Training Objectives
By the end of the programme, participants will be able:
- Understand the fundamental legal principles of consumer protection under EU law and Cyprus Law 112(I)/2021.
- Present legal rights and obligations.
- Identify the main legal obligations under the new Consumer Credit Directive (EU) 2025/2225.
- Analyse key risks and regulatory expectations in consumer contractual terms /provisions.
- Assess the regulatory and legal implications of non-compliance.
- Recognise red flags and litigation exposure in standardised contracts.
- Analyse the practical implications of the legal requirements.
Training Outline
Introduction to EU and Cyprus Consumer Protection Framework
- Legal Basis and Regulatory Evolution
- Key Principles: Transparency, Fairness, and Informed Concept
- Overview of Cyprus Consumer Protection Law 112(I)/2021
The New Consumer Credit Directive (EU) 2025/2225
- Overview, Purpose and Scope
- Key Innovations – Key Legal Obligations for Credit Providers
- Practical Implications for Implementation
Unfair Terms in Consumer Contracts
- Definitions and Scope
- Criteria for Unfairness under EU and Cyprus Law
- Enforcement, Case Law and Market Practices
Practical Issues – Compliance and Legal Risks
- Legal and Compliance challenges and Internal Controls
- Contract Law issues – Drafting Recommendations for Compliance
- Supervisory Focus and Expectations
Interactive Session
- Case Studies and Case Law
- Q&A and Discussion
Who Should Attend
The programme is ideal for:
- Legal advisors of all levels
- Qualified Lawyers
- Compliance officers at any position
- Auditors
- People working in the Financial Services Sector, Banking Institutions who provide services to consumers
- Any person who provides consumer services, or is involved in the consumer services areas in Cyprus and the EU
Training Style
The programme aims to provide in-depth knowledge and practical examples through the analysis of the legal framework. Participants will be engaged in interactive sessions, be able to ask questions, share opinions and benefit from feedback to their queries, enabling them to apply their learning at the workplace.
CPD Recognition
This programme may be approved for up to 3 CPD units in Law. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.
The course has been approved and verified by the Cyprus Bar Association (CyBAR). The Summary of CyBAR’s Updated CPD Guidelines Based on the Operational Framework of the Cyprus Bar Association (CBA) Academy can be found here.
