Win, Grow, and Manage clients in a changing business world
A two day results-focused seminar for financial and professional services practitioners
A two day results-focused seminar for financial and professional services practitioners
Winning and growing business has always been challenging. Financial and professional services place very specific demands on practitioners – pressure of billable hours, regulatory requirements, client expectations, finding an appropriate sales style that is effective but not intrusive. But today the pressures are even greater as we function in a VUCA world (volatile, uncertain, complex and ambiguous). Of course this creates opportunities as well as problems for professionals. This two day seminar will help you seize the opportunities and solve the problems.
Seminar Content:
What you will get from these two days is a clear road map to build sustainable business by winning new clients, growing existing clients and retaining and extending existing relationships.
The ground covered includes
DATES: 8, 9 November
DURATION: 14 Hours
LOCATION: Frederick University, Limassol
TIME: 09:00 – 16:30
FEES: HRDA eligible €352, non-HRDA eligible €520 (both + €98.80VAT)
Registration Form
In-House Training
If you would like to discuss bringing this or another topic to your organization on an in-house basis please call us at 22274470 or email us at [email protected].
Interactive workshop
Our way of working in each session will be:
Mr Richard Higham

Richard Higham is an engaging speaker, trainer and coach who combines a warm, enthusiastic style with powerful insight into customer interaction. He has won and led highly effective development programmes with some of Europe’s largest financial institutions. His deep experience of long term projects in the financial sector include the design and delivery of comprehensive relationship management, sales, service and leadership programmes for financial institutions across Europe and the US.
His speaking has ranged from sales strategy for asset finance CEOs in Texas to professional selling for actuaries in London; from delivering the global account management sessions of a postgraduate diploma in international sales in Dublin to “Structuring Global Account Teams” in Paris; from “Being a Customer Centred Financial Institution” for an executive forum in Vienna to “Extreme Customer Intimacy” for Scandinavian insurers in the Pyrenees.