Your next bank might not be a bank at all. Fintech has graduated from the fringes and is now in many ways steering the ship in retail banking. Gone are the days when digital wallets and challenger apps were mere novelties; today they’re central to...
An insurance algorithm wrongly rejects a long-standing client’s claim and no one can explain why. Meanwhile, a credit AI turns down a strong loan application without human review, and an automated hiring tool flags a top performer for dismissal, but its logic is a mystery....
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