Leadership & Management Development

Project Management 

Due to the volatility of the business environment, organisations are required to use temporary systems that are flexible in order to address the market changes, the evolving and disruptive technologies and competition. Project based management provides the required flexibility and at the same time productivity and economies are achieved through structured project management efficiency and effectiveness. 

For these reasons, Project Management in today’s business environment represents a strategic competence of organisations and project management skills are considered a priority. The course combines the principles and techniques of the most widely used project management methodologies and provides the essential steps to initiate, plan, execute, monitor, control and close projects, regardless of their size, application area and business sector. 

Dates: 21, 23 September  more-details



Effective Negotiation Techniques for Business  

Whether negotiating with suppliers, clients, or colleagues in other departments, negotiation skills are important in today’s complex and difficult environment.  This coaching-style workshop identifies and puts into practice collaborative, interest-based negotiation techniques which are designed to safeguard your business interests. We will also help participants to develop their negotiating strategies and approaches to complex negotiations.

The workshop is packed with practical techniques perfected and exercised daily by business executives. Each technique is presented with what to say, when and how to say it, and why. The techniques are incisive but engage the counterparty positively and constructively, thus carrying the additional advantage of building a more fruitful long-term relationship with your counterparty.

Date: 4 October   more-details


Directors Development Programme: A Certificate in Corporate Governance

Corporate governance is the fastest developing area of regulation, driven by public and political pressure to prevent a repeat of damaging mistakes or misjudgements that have hit many companies in the last few years. Training and development of individual directors and the board as a whole is an important investment for any organisation that intends to operate at its greatest effectiveness.

The course is designed to help participants understand the logic behind the key provisions of these regulatory reforms. It forces an introspective critique by participants of their own corporate governance, whether from an executive or non-executive view. Interactive exercises will make participants aware of the benefits of conforming to these best practices, but also the practical challenges of doing so.

Dates: 5, 6, 7 October   more-details


SOSTAC Certified Digital Marketing Planner – How to write the perfect digital marketing plan 

Business professionals and owners are facing many challenges in incorporating and integrating their business development and marketing campaigns. They need to understand that marketing cannot be a standalone activity, and it takes a lot to plan activities and stitch online together with offline to create an effective strategy.

During this course participant will learn how to boost their short term marketing results via proven techniques, and how to build long-term sustainable competitive advantage by developing a more strategic perspective that focuses on results. They will also learn how to develop a better marketing plan by using PR Smith’s SOSTAC® model which stands for situation analysis, objectives, strategy, tactics, actions and controls. The course will lead to the SOSTAC Certified Planner International Qualification. The course will be presented by PR Smith who created the SOSTAC planning system.

Dates: 12, 13, 19 October  more-details



Date: 18, 19 October   more-details


Sales Excellence: Taking Sales to a Higher Level 

This course is for all sales people who wish to develop a highly effective, successful and professional approach to selling. The key objective of the course is to develop the skills needed to effectively undertake all of the essential steps in the sales process. It will focus on how to maximise the use of the sales tools provided in order to demonstrate a professional approach to securing new business.

A comprehensive sales approach will be presented that engages and motivates the customer to buy. The course uses a range of interactive discussions, group tasks and extensive role pay to make the learning experience fun, engaging and effective. By the end of the course participants will become more confident to succeed in their sales career. The course is presented in association with Mercuri International the world’s largest sales performance consultancy.

Dates: 9, 10 November   more-details


Strategy and Performance Management 

The course provides practical tools to determine where an organization is going and how well it’s getting there. Participants in the programme will learn how to adapt and apply the balanced scorecard system to their organization. The balanced scorecard is a strategic planning and management system that is used extensively worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.

Upon successful completion of the course, participants will be able to formulate an effective organizational strategy and express it in the form of a strategy map and provide a framework for implementing an organizational strategy in the form of a complete balanced scorecard at any level of the organization.

Dates: 24, 25 November   more-details


Business Continuity Management System   

The main purpose of the seminar is to provide participants with useful knowledge, information and practical advises in relation to be familiar with the effective implementation of Business Continuity Management System (BCMS). BCMS is about preparing an organization to deal with disruptive incidents that might otherwise prevent it from achieving its objectives.

Through Business Continuity Management System, an organization may recognize what needs to be done to protect its people, premises, technology, information, supply chain, interested parties and reputation, before an incident occurs. It is important for any effective employer/ manager/ director/ supervisor/ team leader to have a solid understanding of all the basic concepts surrounding the Business Continuity for their organization.

Date: 1 December    more-details


Managing and Leading People for Success 

The difference between a just surviving business and a successful one is the human factor. Moving from a technically-focused mind-set to an effective, motivational leadership role requires in-depth introspection one’s management style. A motivated workforce and a winning team is the formula for long-term success.  It is very important to know how to manage people effectively by knowing what motivates them and how they can become an effective team.

This course will give practical suggestions regarding employees’ motivation, team building and effectiveness, management and leadership emotional intelligence and perception.  Participants will be actively involved in the workshop style course and will have the opportunity to participate in practical exercises, discuss case studies and be involved in role playing and a business game.

Dates: 8, 9, 10 December    more-details