Training Objectives

• To present the key provisions of the Directive 2005/29
• To analyse the practical implications of its requirements in relation to financial services
• To provide guidance concerning compliance with the provisions of the Directive 2005/29 in the field of financial services

Training Outline

• Misleading Practices (acts and omissions)
• Aggressive Practices
• Blacklist of Commercial Practices
• Interplay between the Directive and other EU law
• Financial services and immovable property

Who Should Attend

• Compliance Officers
• Legal Advisors and In-house Counsel
• Regulatory Affairs Professionals
• Financial Services Managers
• Risk Management Officers
• Customer Relations and Client Service Managers
• Product Development and Marketing Teams in Financial Institutions
• Internal Auditors
• Consumer Protection Officers
• Financial Services Trainers and Educators
• Policy Makers and Supervisory Authorities
• Lawyers and Legal Practitioners involved in Financial Services

Training Style

The course shall include the presentation and analysis of the regulatory framework providing practical examples. The programme is designed to deliver knowledge and enhance participants’ skills via case-studies and practical examples. Participants will benefit from customised feedback at the end of the programme and take away the knowledge gained to be transferred at their workplace.

CPD Recognition

This programme may be approved for up to 6 CPD units in Financial Regulation. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership.

In-house Training

For groups within the same organisation, this course may be customized to meet any specific needs and delivered in-house.