European Institute of Management and Finance | Managing and Supervising people for Success
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Managing and Supervising people for Success

Managing and Supervising people for Success

Name: Managing and Supervising for Success

Components: 2 Seminar Presentations

Duration: 14 hours


In a time of globalization, mass production, where product lines blur and the future is uncertain, there will only be one differentiating factor for success. That is the ability to lead employees constructively so they are inspired to achieve the organization`s objectives. Research now shows that the only way to accomplish this is to have a team of managers and supervisors who have the skills to coach and inspire people to do their best work.


The organization that can harness the collective potential of all its employees will create a most powerful force for developing long-term, positive growth. But, this will only happen with a skilled and supportive management team. By attending this programme participants will develop the skills necessary to increase employee morale, improve productivity and be less stressed



Learning outcomes


  • Understand today’s inter-generational workforce and develop a culture that will attract and retain the best
  • Recognize your employees’ competencies and adapt your coaching style appropriately for positive performance
  • Use power and influence constructively to achieve common objectives
  • Develop an action plan to maximize your personal and professional potential



Section 1:

An Attitudinal Connection

  • Developing a transformational mind set
  • Understanding the phases of organizational development
  • Motivating the new multi-spectral workforce


Complete the LSITM – personal guided exercise


Section 2:

Managing an Inter-Generational Workforce

  • Learn the latest research for motivating all generations of employees
  • Understand the thinking and attitudes of these new employees
  • Develop a culture to attract and retain the best


Discussion and personal reflection based on Generational matrix


Section 3:

Influence for Impact Model 

  • Understanding leadership styles
  • Defining your ‘preferred style’ through the Management Actions Situations©
  • Recognizing and managing employee competencies appropriately


Section 4:

Creating Communication Connections

  • Celebrating our differences-interactive workshop
  • Predicting a pattern of response from others
  • React in a more positive and influential manner


Section 5:

Perceptions of Positive Influence

  • Influence Potential© analysis
  • Using the 8 sources of influence
  • Personal vs. position power
  • The new way of delegating


Discussion through questioning among participants


Section 6:

Your Leadership Behaviours

  • Analyzing your LSITM results
  • Understanding constructive, aggressive and passive behaviours
  • Action planning to improve personal and team-based performance


Section 7:

Applying the Learning

  • Leadership case study
  • Analyzing your employee’s behavioural competencies
  • Identifying regressive behaviours
  • Recognition, reinforcement and feedback
  • Developing an employee growth action plan


Section 8:

Implementation Strategies

  • Creating a Personal Action Plan – personal guided exercise
  • Setting personal goals for improving your leadership performance